Operations Manager

Job Title: Operations Manager

Reporting To: Country Director

Department: Business Support

Contract Type: Period 2 Years Fixed Term

Number of Positions: 1 position

Gross Salary Range: Competitive

Job Location: Nairobi Kenya

About: Self Help Africa (SHA) is an international NGO dedicated to the vision of an economically thriving and resilient rural Africa. We have 50 years of experience working with smallholder farmers farmer associations cooperatives and agribusinesses across Africa to help farmers grow and sell more food improve diets diversify incomes and make their livelihoods more sustainable and resilient to external shocks. SHA also builds awareness of issues affecting smallholders and represent their interests at policy and institutional level. SHA is currently implementing a portfolio of 32 projects in Kenya Uganda Ethiopia Eritrea Burkina Faso Togo Malawi and Zambia funded by a variety of institutional and private donors including USAID the European Commission Irish Aid and World Food Programme. In 2019 we supported 380000 households reaching 2.2 million people in rural communities across subSaharan Africa and had a turnover of 33.3million.

Job Purpose

The purpose of this role of Operations Manager is to ensures smooth logistical operations including transportation inventory management and staff safety to support effective project implementation and organizational efficiency. The holder will oversee procurement logistics safely & security and HR & administration ensuring adherence to policies and procedures while optimizing resource allocation.

Key Responsibilities:

• Oversee the management of all transportation activities including vehicle fleet operations scheduling and maintenance.
• Ensure the availability of safe and reliable transportation for staff visitors materials and equipment as required for project activities.
• Coordinate logistics for project activities including the movement of goods equipment and personnel to project sites.
• Plan and execute logistical arrangements for workshops meetings and field visits ensuring timely and costeffective delivery of services.
• Responsible for coordinating and managing key events as delegated by the CD such as but not limited to Plant the Planet and other events.
• Maintain accurate records of inventory shipments and logistics transactions.
• Represent CMT on the OSH Committee and in collaboration with the committee ensure safety protocols and procedures to protect staff during project activities travel and fieldwork are robust and effective.
• Develop and maintain contingency plans for emergency situations including medical emergencies natural disasters and security incidents.
• Collaborate with relevant stakeholders such as local authorities and emergency services to ensure effective response and support during emergencies.
• Provide oversight of the HR & administrative functions ensuring all Personnel records are up to date effective tracking of leave performance appraisals probation management in collaboration with the relevant line management.
• Coordinate recruitment activities with external service provider ensuring all recruitment procedures are adhered to.
• Ensure compliance with transportation regulations safety standards and insurance requirements.
• Maintain accurate records of transportation and logistics activities including vehicle logs driver schedules and fuel consumption.
• Ensure procurement activities are conducted in accordance with organizational policies procedures and donor requirements and in a timely matter.
• Evaluate suppliers and vendors to ensure value for money considering factors such as costeffectiveness quality of products or services and timeliness of delivery.
• Responsible for lease management for all SHA offices negotiating on new leases as required and ensuring all buildings are fit for purpose

Key Relationships:

Internal;

1. Country Director
2. Global Procurement and Logistics Manager
3. Head of Finance
4. Project Managers

External;

• Vendors
• SHA Partners

Qualifications Knowledge and Experience Required:

• Bachelors degree in business administration Project Management International Development or a related field. A masters degree is preferred but not mandatory.
• Minimum 8 years of experience in operations management preferably within the NGO sector.
• Strong understanding of project management principles including budgeting scheduling and resource allocation.
• Knowledge of logistics and procurement processes with an emphasis on value for money timeliness and quality of products/services.
• Familiarity with safety protocols emergency response procedures and security management to ensure staff safety and project continuity.
• Understanding of HR administrative tasks and recruitment coordinate processes.
• Proven track record of successfully managing projects including logistics procurement and staff safety/security.
• Demonstrated ability to engage with stakeholders navigate crosscultural environments and represent the organization effectively.

Key Competence:

• Strong project management skills with the ability to plan execute and monitor activities to achieve desired outcomes.
• Excellent communication negotiation and interpersonal skills for engaging with stakeholders and managing teams effectively.
• Analytical and problemsolving abilities to address challenges and make informed decisions.
• Attention to detail and ability to ensure compliance with legal regulatory and donor requirements.
• Proficiency in project management tools procurement software and Microsoft Office suite for documentation and reporting purposes.

Excited about this incredible opportunity Take the first step towards joining a dynamic team by following these instructions:

Submit your updated CV and a compelling Cover Letter stating your salary expectations and availability.

Application Deadline: Monday 20th May 2024

during official working hours.

Any candidate offered a job with Self Help Africa will be expected to sign Self Help Africas Safeguarding Policies and Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

Self Help Africa strives to be an Equal Opportunities Employer; Women applicants are highly encouraged

Gap Recruitment Services Limited is a professional recruitment firm that does not charge candidates for placement and does not discriminate.

Your journey towards a rewarding career starts here!

Remote Work :

No