Operations and Quality Manager fmx

About the Role

We are looking for a sharp, highly motivated individual to join our operations team at icon This role offers a combination of project management, quality management, analytical ability, problem-solving and interpersonal skills, working with key You will have the opportunity to work across strategy, process, and execution, supporting UX/UI projects across the full spectrum - from concept to In addition, you will help us ensure compliance with ISO 9001, to which we have been certified since

The Operations & Quality Manager will support the Senior and Executive Operations team and help further advance icon incar as a leading automotive UI/UX

Responsibilities

• Support the management and execution of all projects from our stakeholders and leadership in the operations team including the COO, Director Operations and Design Operations
• Manage and develop our existing quality management system, both client facing and within the organization, being the primary agent of continuous improvement within the organization and support the group s compliance
• Deliver data analysis and own the data corresponding to key OKRs and company Keep a good overview of top projects and be an ambassador of the purpose behind
• Ensure all operations are carried out in an appropriate and cost-effective Coordinate with other departments within the company to ensure that the appropriate resources are available to meet project
• Check on the status of projects at various stages to ensure that they are progressing as
• Monitor operational data to identify any problems that may need to be addressed
• Maintain and improve the organisation's policies and internal documentation
• Build strong and cooperative relationships with internal and external stakeholders

Qualifications

• Degree in business administration or similar with 2-3 years of experience in business development and 1 year of experience in operations, project or process
• Ideally you have experience in the mobility, technology or OEM
• Experience with ISO norms, ideally relating to quality management are a plus
• Entrepreneurial mindset with strong ownership to advance projects and
• Sound understanding of project management principles
• A strong sense of urgency to get things Talk the talk and walk the Experience with agile methodologies are expected to approach and follow up progress of growth activities and Find ways to increase efficiency, eliminate downtime, optimize costs, and maintain performance at Excellent problem-solving
• Strong analytics, data driven approaches and high confidence with numbers to support the creation of business plans, business models, estimates and business cases with a customer centric
• Ability to design, carry out analysis, and model business processes
• Strong communication, presentation skills in English (German is a huge plus), ability to efficiently deal with various stakeholders and senior

About Us

icon incar is a highly specialized design consultancy for Automotive User Experience, Connectivity Concepts, Mobility Ecosystems and for Research and As part of the iconmobile group, a consultancy for design, technology and innovation, icon incar is active at locations worldwide: in Berlin, Munich, Ingolstadt, Santa Monica, Detroit and Shanghai, with more than 120 Today we support projects of all sizes across all locations, for traditional OEMs as well as for EV start-ups, mostly directly in cooperation with the design departments of our We cover the entire value chain from research & innovation through pre-development to series

Culture & Benefits

Continuous development is a key component of innovation and since our people are our greatest strength, we know how important it is to provide development Working at icon incar means also being part of icon group, which includes our agency business, as well as ventures such as D[AI]TA and With so much diversity in the work we do, it s nearly impossible not to learn something new every day whatever your

We are aiming to support our employees in their pursuits in and out of the With flexible and reasonable working hours we support an authentic work-life Besides being a creative bunch with high focus on team spirit, we also are very international with diverse employees from every corner of the Open doors for everyone who loves to be connected with the

As we work hard, striving for innovation and excellence, we also do our best to make our employees feel happy we offer lots of company events and parties, sabbatical plans and a company pension And not least: make you a happy shopper by providing access to a host of discounts and deals for multiple brands and
With our centrally located offices in Berlin, Los Angeles, Shanghai, Munich, Detroit, and Ingolstadt that come equipped with stocked kitchens and lounge areas, we hope you join us in our mission to designing a better future!