Operation Manager

Overview:

Key Responsibilities:

• Develop and implement operational policies and procedures
• Optimize operational processes to enhance productivity and efficiency
• Oversee and manage operational budgets and expenses
• Coordinate with various internal departments to ensure seamless operations
• Monitor and improve operational performance through key performance indicators (KPIs)
• Identify and address operational bottlenecks and implement solutions
• Lead and mentor operational teams to ensure high performance and motivation
• Conduct regular assessments and audits to ensure compliance with regulations and standards
• Collaborate with senior management to develop strategic plans and objectives
• Resolve operational issues and customer complaints in a timely manner
• Implement technology and systems to optimize operational processes
• Ensure safety and security measures are in place across operational areas
• Participate in the recruitment and training of operational staff
• Manage vendor relationships and procurement processes
• Prepare regular operational reports and presentations for senior management

Required Qualifications:

• Bachelor s degree in Business Administration Management or a related field
• Proven experience in operations management or a similar role
• Demonstrated ability to lead and manage teams effectively
• Strong understanding of budgeting and financial management
• Excellent problemsolving and decisionmaking skills
• Outstanding communication and interpersonal abilities
• Ability to analyze data and utilize it for operational improvements
• Indepth knowledge of industry regulations and standards
• Proficiency in project management and strategic planning
• Capability to thrive in a fastpaced and dynamic environment
• Experience with implementing operational technologies and systems
• Strong organizational and multitasking skills
• Proven track record of driving operational excellence
• Certification in operations management or related field is a plus

leadership,strategic planning,operations management,budgeting,team management,communication,analytical skills