OpenText System Integrator and Application Administrator

Title: OpenText System Integrator and Application Administrator

Location: Jersey City NJ (Hybrid)

Duration: 9 Months

Work Hours: 40 Hrs per week

Job Description:

• Design implement and maintain integrations between OpenText xECM solutions and other enterprise systems including but not limited to DocuSign PeopleSoft SAP and SharePoint Online.

• Designing implementing and providing ongoing support for OpenTexts Vendor Invoice Management (VIM).

• Prepare and present product demonstrations.

• Collaborate with nontechnical business units to understand business requirements and develop integration solutions that enhance overall business efficiency.

• Customize OpenText solutions to meet specific business requirements.

• Develop Proof of Concepts supporting business use case.

• Develop scripts workflows and extensions to enhance the functionality of OpenText applications.

• Create dataflow diagrams to clearly illustrating custom solutions.

• Working knowledge of the OpenText xECM Power Automate connector by One Fox.

• Handson experience deploying Global Cents Inc PowerTool for Workflows and PowerTools for Document modules.

• Collaborate with infrastructure teams to ensure custom development meet application solution requirements.

• Robust understanding of networking network security and data encryption

• Handson experience in implementing and supporting OpenText Records Management.

• Plan and execute upgrades of OpenText software to ensure the latest features and security patches are implemented.

• Coordinate with vendors and internal teams to test and deploy updates.

• Demonstrated ability to implement and provide ongoing support for OpenTexts Intelligent Viewer module.

• High degree of confidence to manage OpenText Archive Server OpenText Directory Services.

• Ensure the stability cybersecurity and performance of the OpenText environment through routine monitoring and troubleshooting.

• Monitor system performance and proactively identify and address issues to optimize performance.

• Configuring managing troubleshooting and supporting technologies such as: Apache Tomcat IIS SQL Server Active Directory Azure and Office 365.

• Provide afterhours business continuity support during emergencies and contingencies.

• Assist in performing rootcauseanalysis and troubleshooting to include document recovery notification audit capabilities and system errors of OpenText systems.

• Provide training to endusers as needed.

• Manage user access permissions and system configurations to align with organizational security policies.

• Understanding the environment from a business perspective to aid in troubleshooting and problem resolution directly with end user and via Service Desk ticket assignments.

• Configure users and groups determining system privileges and access controls.

• Performing daily system administration of the OpenText xECM cloud environment including configuration management system monitoring and performance auditing and reporting of user actions and review of system logs for malicious activities

Mandatory Skills:

• 8 years of experience with administration of OpenText Content Server as well as experience with deployments and configuration of OpenText modules in a hybrid (onpremises and cloud) environment.

• 6 years of experience in using the OpenText workflow engine to develop configure and optimize custom OpenText process flows.

• 4 years of experience providing OpenText end user support and resolving user reported discrepancies.

• Have the handson experience to design develop and deploy custom solution workflows using the Global Cents Inc. PowerTool for Workflow module.

• Have the handson experience to design develop and deploy OpenText custom solution using DocuSign APIs .

• Have the handon experience to design develop and deploy The OpenText Vendor Invoice Management for SAP module.

• Have the capabilities to monitor audit and provide ondemand cybersecurity reports of the OpenText environment.

• Effective oral and written communication skills.

• Bachelors degree preferably in Information Technology

Desired skills:

• Other Toolset Skills or Soft skills listed below are optional but highly desirable:

• Strong knowledge of SQL queries using Microsoft MSSQL Database

• Working knowledge of Microsoft Visio or other technical documentation toolsets

• Working knowledge of Microsoft Power Automate for OpenText

• Microsoft Flow

• OpenText eForms

• Bots and Connectors

• Azure Services

• Good interpersonal skills.

• DocuSign System Administration

• HTML/CSS/JavaScript