Omnichannel Analytics Consultant

We are seeking a highly skilled Omnichannel Analytics Consultant to join our team responsible for conducting comprehensive factfinding missions analyzing current states of Omnichannel analytics both in the US and ExUS markets. Possess strong analytical capabilities strategic thinking and exceptional communication skills to collaborate effectively with various business teams. Play a pivotal role in identifying gaps recommending strategies and implementing solutions to enhance our Omnichannel analytics capabilities across multiple brands. Project is based in Foster City CA.

Key Responsibilities:

• Conduct thorough factfinding missions to assess the current state of Omnichannel analytics covering both US and ExUS markets
• Catalog existing assets and websites related to Omnichannel analytics
• Engage with business teams to identify needs and expectations capturing requirements for Omnichannel analytics
• Analyze captured needs and industry standards to recommend strategies and define the tobe state across channels for specific brands
• Define key performance indicators (KPIs) to be tracked across different levels ensuring alignment with business objectives
• Determine the metrics necessary to build the identified KPIs ensuring data accuracy and relevance
• Design and develop dashboards to effectively report on the identified KPIs providing actionable insights to stakeholders
• Conduct SCO (Scenario Considerations and Outcomes) analysis to evaluate potential outcomes and align with business objectives
• Collaborate with business teams to mock up the endproduct ensuring alignment and obtaining necessary approvals
• Establish the potential return on investment (ROI) for Omnichannel analytics initiatives
• Define implementation roadmaps and plans to execute recommended strategies effectively
• Repeat similar exercises with other brands utilizing insights and outputs from previous analyses to drive alignment and make necessary adjustments
• Provide ongoing support and engagement to business teams ensuring the successful implementation and adoption of Omnichannel analytics solutions

Experience & Skills

• Proven experience in Omnichannel analytics preferably in the Pharmaceutical or Healthcare/Medical or related industry
• Analytics strategy implementation ROI analysis and implementation planning; Strategic thinking problemsolving abilities
• Proficiency in Data visualization tools such as Tableau Power BI or similar platforms
• Familiarity with industry standards and best practices in Omnichannel analytics
• Ability to manage multiple projects simultaneously and prioritize effectively
• Strong analytical skills with the ability to translate complex data into actionable insights
• Excellent communication and interpersonal skills with the ability to collaborate effectively with crossfunctional teams

Thanks & Regards

Uhith Kumar K

Talent Acquisition Executive