Office365 Engineer

Systems Engineer Azure/Windows/365 for a contract to hire role with a client in Wilmington DE.

Since this is a hybrid role we are seeking local candidates that can work in Wilmington DE or Wayne PA.

Client is seeking a candidate with experience supporting Microsoft Azure and Office365 resources working with Microsoft licensing models managing access recovery and resource sharing. In addition to serving as a SME you will be part of a team and will crosstrain other team members to learn skills of additional support at a triage level.

Responsibilities for the Exchange Server Engineer include:

• Serving as a primary escalation point for basic to complex problems identifying and resolving rootcauses.
• Resolve assigned tier 2 and 3 system issues within SLAs.
• Respond to client support calls emails and tickets.
• Create and maintain documentation as it relates to system configuration processes and controls.
• Work with vendors peers and business users in the implementation operations and troubleshooting of systems.
• Identify ways to improve reliability of systems.
• Support team in resolving system functionality issues anomalies and outages.
• Write and maintain custom scripts and process to increase automation system efficiency and lower downtime.
• Creation of app registrations enterprise applications and certificate renewals.
• Handling diagnostics for Azure AD sync and attributes.
• Permissioning of Graph API.
• Mailbox management including retention litigation and delegation.

Required skills and experience:

• 10 years of IT experience.
• 2 years of experience directly responsible for Teams and SharePoint Access least privileged role assignments and recovery management.
• Engineering experience with Azure Windows and Office365.
• Experience with Azure Active Directory O365 Exchange and Active Directory.
• Experience with backup solutions Cisco UCS Architecture SQL Server and Storage solutions.
• Experience with virtualization and VDI.
• Experience resolving Tier 2 and 3 system issues.