Office Associate

CertaPro Painters of Reno is the best in residential and commercial painting. We are looking for an organized and forwardthinking Office Administrator to champion all customer experience and administrative duties for our office. The Office Administrator will be responsible for proactively placing and receiving all inbound and outbound customer servicerelated calls/email coordinating project completion providing an extraordinary customer experience and seamlessly completing the ongoing administrative tasks of the office. Our ideal candidate is a proven multitasker with a customer service mindset exemplary verbal and written communication skills eye for detail and excellent priority management skills

Compensation Package:

• $47k$52k first year earnings (base salary bonus opportunity)
• Health benefits
• Retirement benefits
• Vacation & PTO
• Technology provided

Responsibilities:

• Customer scheduling and customer communication
• Sending out contracts for signatures
• Input data into CRM and QuickBooks
• Involved in handoffs between sales and Project Managers
• Ensure all marketing tactics are executed and all customer mailing lists are up to date.
• Maintain inventory and update all pointofsale material.
• Keeping up to date with all inventory data (in QuickBooks) and deposits/expenses.
• Manage/Maintain employee profiles/payroll/job status.
• Participate in local regional and/or national ongoing training conferences/meetings.

Required Skills/Qualifications:

• High school diploma or GED
• Construction or trades experience
• Quickbooks Desktop experience
• Knowledge of Microsoft office packages
• Excellent verbal and written communication skills
• Excellent organizational and time management skills
• 13 years of Office Assistant experience