Observability Event Management Engineer
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Job Description
Observability Event Management Engineer
Rate: DOE
Location: Dallas TX
Would prefer a person who is in Rutherford or Irving TX.
PreQualifying Questions:
1. Do you have ALL the required skills
2. Can you perform the services
Skills:
Observability Event Management Engineer
Minimum 10 years Engineering of 3rd party software and services in the event management space.
Required working knowledge with IBM Tivoli Netcool and BigPanda
Working knowledge of Event Management Rules developments Triggers & Automation development.
Strong skillset required in Linux (RHEL) and Windows; packaging; OS concepts and services; shell scripting; regular expressions; endtoend testing; p
Experience with software delivery and documentation tools like Bit bucket Artifactory Jenkins JIRA Confluence
Knowledge of Data Science Machine learning and Artificial intelligence will be a plus
Requirements:
An engineering position in Inventory Data & Enterprise Application Services (IDEAS) Observability group that will play a key role in Architecting / Planning and developing Observability solutions. Focus is on the Event Management space processing events form upstream Observability tooling and processing them through AI/ML functions Ticketing notifications and other automations.
Responsibilities:
Drive engineering and certification of event management and infrastructure monitoring platform products.
Development of custom tooling extension and integrations of monitoring services with external systems such as CMDB s ticketing and notification systems and larger data lake technologies and deliver with automated SRE tooling functions.
Work closely with engineering operations and applications teams across Citi to understand and collect monitoring and data analytics requirements.
Support Service Now SaaS migration by developing and testing custom integrations between Netcool and Service Now SaaS internal ansible playbook automation functions and internal notification systems (Heed).
Deliverables:
Process Flows
Mentor and Knowledge transfer to client project team members
Participate as primary co and/or contributing author on any and all project deliverables associated with their assigned areas of responsibility
Participate in data conversion and data maintenance
Provide best practice and industry specific solutions
Advise on and provide alternative (out of the box) solutions
Provide thought leadership as well as hands on technical configuration/development as needed.
Participate as a team member of the functional team
Perform other duties as assigned.
Observability Event Management Engineer Minimum 10 years Engineering of 3rd party software and services in the event management space. Required working knowledge with IBM Tivoli Netcool and BigPanda Working knowledge of Event Management Rules developments, Triggers & Automation development. Strong skillset required in Linux (RHEL) and Windows; packaging; OS concepts and services; shell scripting; regular expressions; end-to-end testing; p Experience with software delivery and documentation tools like Bit bucket, Artifactory, Jenkins, JIRA Confluence Knowledge of Data Science, Machine learning and Artificial intelligence will be a plus
Employment Type
Full Time
