Norwegian Speaking Customer Advisor

Are you fluent in Norwegian and passionate about providing exceptional customer service Were thrilled to offer you the chance to become a part of our team as a Remote NorwegianSpeaking Customer Advisor in Bulgaria! Whether youre an experienced professional or new to the industry we provide extensive training competitive compensation and a supportive work environment. Take advantage of our generous relocation package which includes accommodation and flight tickets to Sofia along with benefits such as health and life insurance career advancement opportunities and more.

About Us:As a leading player in the travel snacks industry were committed to delivering delicious and nutritious snacks to travelers worldwide. Join our team and contribute to our mission of providing highquality products and exceptional customer experiences.

Position Overview:As a Remote NorwegianSpeaking Customer Advisor youll be responsible for assisting our Norwegianspeaking customers with their inquiries orders and concerns. Working remotely from Bulgaria youll provide support via phone email and chat platforms ensuring that every interaction leaves our customers satisfied and delighted.

Key Responsibilities:

Customer Assistance:Provide friendly and efficient assistance to Norwegianspeaking customers addressing their questions concerns and feedback in a timely and professional manner.

Order Processing:Process customer orders accurately and efficiently ensuring that all details are entered correctly and orders are dispatched promptly.

Product Knowledge:Become an expert on our range of travel snacks including ingredients nutritional information and packaging details so you can confidently answer customer queries and provide product recommendations.

Issue Resolution:Handle customer complaints and problems with empathy and professionalism working collaboratively with internal teams to find solutions and ensure customer satisfaction.

Communication:Communicate effectively with customers and colleagues both verbally and in writing maintaining a positive and helpful attitude at all times.

Quality Assurance:Conduct quality checks on orders and shipments to ensure that our products meet our high standards of quality and freshness.

Qualifications:

Fluency in Norwegian:Demonstrate fluency in spoken and written Norwegian to effectively communicate with our Norwegianspeaking customers.

Customer Service Skills:Possess strong customer service skills including active listening empathy and problemsolving to deliver exceptional service to our customers.

Attention to Detail:Demonstrate meticulous attention to detail in processing orders and handling customer inquiries ensuring accuracy and efficiency.

Adaptability:Be adaptable and flexible in responding to changing customer needs and business priorities thriving in a fastpaced and dynamic work environment.

No Prior Experience Necessary:This role welcomes candidates with varying levels of experience making it an excellent opportunity for individuals new to the travel snacks industry who are eager to learn and grow.

Perks:

Relocation Support:Receive comprehensive relocation assistance including accommodation in Sofia and flight tickets to Sofia for candidates relocating from abroad.

Equipment Provision:Be provided with all necessary equipment such as a laptop and headset to support your remote work setup in Bulgaria.

Competitive Salary:Enjoy a competitive salary that reflects your skills and experience rewarding your contributions to our teams success.

Health and Life Insurance Benefits:Access comprehensive health and life insurance coverage ensuring your wellbeing and peace of mind.

Career Growth Opportunities:Benefit from opportunities for career advancement and professional development as you grow and develop within our organization.

Ready to embark on an exciting career journey as a remote Norwegianspeaking customer advisor in Bulgaria Apply now and join us in providing delicious snacks and exceptional service to travelers around the world!

Remote Work :

No