Network Technician L2

Basic Knowledge of Network Devices such as Switches Routers Wireless Access Points preferably CISCO Riverbed

Basics knowledge / understanding of assigning switch ports to specific VLANs

Patch phone ports to switch as needed. Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration)

Troubleshoot issues with fiber links between switches Able to visualize errors and communicate to remote technical teams

Troubleshoot and replace network switch chassis blades when required.

Adding memory/flash to an existing NonEnd User Devices or Device; Patching moving an existing switch or router;

Racking and patching any new NonEnd User Devices or Device(s);

Decommissioning a single NonEnd User Devices or Device including verifying the impact of such decommissioning and/or shutting the Device down;

Installing new or moving existing access points for coverage expansion No higher than usage of a 6 foot ladder; however for higher ladder parties shall mutually discuss and agree.

Conducting Site surveys including asset inventory validation;

Conduct WLAN surveys; installing decommissioning or moving WAP;

Installing decommissioning or moving WLC;

Installing decommissioning or moving Smart Edge;

Installing or decommissioning Firewall;

installing decommissioning or modifying WAN acceleration; Installing decommissioning or modifying the VPN Gateway;

Granting Site access for the Customers third parties.

The onsite Technician may also be required to conduct conference room equipment upgrades where they are swapping devices and following the provided stepbystep processes. Detailed instructions and support will be provided prior to technician conducting this work.

Good to have understanding of any Data Center Infrastructure Management Application