Network Analyst II

Job Title: Network Analyst II
Job Location: St. Louis MO
Job Type: FullTime

Responsibilities:

• Provide regular updates on work progress to the director.
• Promptly escalate and seek guidance on challenges and problems for prioritization or direction.
• Configure and install hardware including switches routers and wireless access points.
• Assist in network support covering performance monitoring and security updates/patches.
• Support the maintenance of firewalls and related rules.
• Analyze system failures correct errors recover systems and address corrupted data.
• Maintain documentation for all network procedures installations and upgrades.
• Assist in the maintenance of the VoIP phone system.
• Respond to user inquiries support requests and trouble reports related to information technology systems policies and procedures.
• Utilize the ticketing system to keep a clear log of requests problems and resolutions.
• Support network services function on a 24/7 oncall schedule as part of the team.
• Travel to BiState facilities as needed to investigate issues and perform onsite work.
• Perform other duties and responsibilities as assigned by the director.

Skills & Qualifications:

• Handson experience with implementing maintaining and troubleshooting Cisco switches routers and access points.
• Proficient in the implementation of local and wide area networks virtual private networks and virtual local area networks.
• Familiarity with Cisco management tools including DNA ISE and WLC.
• Experience in testing and troubleshooting wireless signals with mapping coverage as a plus.
• Knowledge of BGP EIGRP STP/RSTP/MSTP.
• Understanding of routing and switching concepts and technology.
• Handson experience with QoS.
• Experience with large L3/L2 network support.
• Familiarity and experience with fiberbased networks and SFPs.
• Experience with Cisco Call Manager/VoIP is advantageous.
• Experience with SIP trunking is a plus.
• Familiarity with Microsoft operating systems (Windows 10 Windows Server).
• Strong interpersonal skills for effective communication with technical and business personnel.
• Effective communication skills both oral and written across diverse backgrounds and technical abilities.
• Ability to participate in teams of technical professional and nonmanagement members.
• Demonstrated ability to work independently set priorities maintain schedules and adapt to challenging situations.
• Capable of physically lifting and carrying desktop and network computer equipment supplies and tools.
• Certifications in Cisco and related technologies are advantageous (CCNA CCNP Enterprise CCNP Security CCNP Collaboration).

Technical Expertise:

TCP/IP VLANs LAN/WAN/Firewall/DMZ HTTP HTTPS SMTP FTP Cisco Networking Equipment Cradlepoint Routers Cloud4Wi portal Windows 10 Microsoft Office Suite Microsoft Outlook.

Education & Experience:

• Degree: BA/BS or equivalent experience required.
• Years: Minimum of three (3) years of network/infrastructure experience and a total of 7 or more years of experience in Information Technology.
• Field: Computer Science or other related studies.
• Field: Information Technology or related field.

MSTP , LAN , HTTP , STP , DIRECTOR , RSTP , CCNP SECURITY , EIGRP , SMTP , WINDOWS 10 , ROUTING , VLANS