Mortgage Operations Director

Position Summary:

As the National Branch Director for Offerpad Home Loans (OPHL) youll play a vital role in leadership overseeing all operational aspects of mortgage activities. This position entails managing mortgage compliance ensuring adherence to regulatory standards and communicating a strategic vision for compliance to mitigate legal risks. Leading a team of mortgage processors and loan officers youll uphold quality standards and cultivate a culture of excellence.

Key Responsibilities:

• Oversee nationwide operations for OPHL ensuring compliance with company quality and turnaround time standards.
• Market residential mortgage loan products to real estate agents prospective homebuyers and builder sales representatives.
• Analyze reports to optimize employee workloads making informed decisions on loan allocation adjustments to meet sales force needs and turnaround requirements.
• Ensure compliance with state and federal mortgage lending regulations and company policies including laws such as RESPA ECOA HMDA FNMA and FHLMC.
• Provide directives to the loan processing team on file prioritization maintaining or exceeding annual expectations for timeliness and quality.
• Evaluate operational efficiency making recommendations for improvements in personnel facilities products pricing policies and processes.
• Oversee quality control audits and compliance reports required by regulatory agencies and senior leadership.
• Collaborate with leadership to strategize and plan training needs for loan processing teams.
• Recruit coach and develop team members managing their performance in alignment with Offerpad values.

Minimum Qualifications:

• Bachelors degree in banking finance business administration economics or a related field.
• Minimum of 10 years of experience in mortgage lending with at least 5 years in a leadership role.
• Current NMLS MLO license.
• Indepth knowledge of state and federal mortgage lending regulations.
• Extensive experience with mortgage banking and brokerage.
• Responsible Individual in multiple states.
• Familiarity with Encompass LOS.
• Familiarity with lending products including Conventional FHA VA and NonQM products.
• Proven experience in managing highperforming teams.
• Strong analytical and decisionmaking skills.
• Excellent communication and interpersonal skills.
• Trustworthiness and ethical behavior.

Preferred Qualifications:

• MBA preferred
• Previous real estate experience is advantageous.

Remote Work :

No