Microsoft Dynamics 365 Developer

Job:NCDIT Microsoft Dynamics 365 Developer (731815)

Location : 3900 Wake Forest Rd Raleigh NC 27609

Client : State of NC

The Customer Relationship Management (CRM) Solutions Architect/Developer designs and builds business applications and support functions based upon identified business requirements and use cases.

***The candidate will work remotely for the duration of this engagement.

The Customer Relationship Management (CRM) Solutions Architect/Developer designs and builds business applications and support functions based upon identified business requirements and use cases. Provides leadership to implement strategic business objectives with an emphasis on application architecture. Applies advanced analysis skills and experience in principals of architecting designing demonstrating and positioning Dynamics CRM based solutions. Responsible for researching and resolving all reported issues.

Responsibilities:

Manages large complex deployments and configurations system through analysis and customization.

Ensures the newly implemented Dynamics CRM system integrates seamlessly with the existing infrastructure of the company.

Serves as the primary point of contact and subject matter expert for all CRM development related issues concerns and needs.

Designs develops and implements solutions to further expand our use of CRM across the organization in accordance with business objectives.

Clearly articulates architectural differences between solution methods and the challenges and approaches to successful integration of platforms.

Effectively translates use cases and requirements into user stories.

Provide some training and documentation Training and documentation of the system is important as changes to the system have been and are progressing at a rapid pace.

Create Deliver and Manage CRM Applications

Create web portals for enterprise MS Dynamics 365 CRM applications

Create and manage Dynamics 365 CRM online solutions

Create solution components; create managed and unmanaged solutions; configure publishers and versions; work with multiple solutions; import and export solutions

Customize Dynamics 365 CRM forms

Design the form structure; build a form; use specialized form components; use access teams and subgrids; work with navigation; understand form types; use multiple forms; implement form customizations and mobile clients

Implement Dynamics CRM views and visualizations

Create view types; manage system public and personal views; create modify and delete views; customize views; customize charts; customize dashboards; use themes

Manage Dynamics CRM entities

Manage entity ownership; manage entity properties; understand system and custom entities

Configure field customizations

Develop and configure fields; configure field properties; use calculated fields; use rollup fields; configure global option sets; create alternate keys; configure fieldlevel security; understand status and status reasons

Implement entity relationships

Create relationship types; understand cascading rules; work with hierarchical data; understand and configure entity mapping; create connections and connection roles

Understand when to use business rules; understand business rule scopes; understand how business rules are triggered; configure business rules conditions and actions

Implement workflows; identify workflow types; implement dialogs and custom actions; identify when to use business process flows workflow dialogs and custom actions

Create business process flows; enable business process flows; work with steps stages and categories; work with multiple entities; use conditional branching; implement roledriven business process flows

Design application technical domain or solution architecture including design and implementation of solutions.

Must be able to demonstrate excellent program management negotiation communication and problemsolving skills. Expert skills in Microsoft Dynamics CRM and the ability to work under tight timeline. Responsible for working with both seniorlevel business executives and IT personnel to define and execute program requirements and manage stakeholder expectations. Strategically plan and manage initiatives consisting of program components that meet Departmental State and other stakeholder expectations. Responsible for the leadership direction and oversight of the project team(s) and of all vendor related activities tied to the program. Report to Sr. Executive Management. Authorize and manage internal and external relationships (agency Federal vendor and other State agencies) and dependencies across initiative components to ensure successful delivery of the program. Ensure efficient distribution of the technical and business resources; and will coordinate with business executives the initiation or continuation of project(s) based on business requirements business performance and available organizational resources. Responsible for establishing and executing adequate project management controls based on industry accepted methodologies and standards. These controls include the responsibility to monitor and control cost schedule performance and risk; to ensure quality and security; overall integration and issues resolution and to perform administrative functions. Assess and monitor business and financial performance of initiative components from strategic perspective.

Experience Creating Delivering and Managing CRM Applications

Required

3

Years

Experience creating web portals for enterprise MS Dynamics 365 CRM applications

Required

3

Years

Experience creating and managing Dynamics 365 CRM online solutions

Required

3

Years

Experience customizing Dynamics 365 CRM forms

Required

3

Years

Experience implementing Dynamics CRM views and visualizations

Required

3

Years

Manage entity ownership; manage entity properties; understand system and custom entities

Required

3

Years

Understand when to use business rules; understand business rule scopes; understand how business rules are triggered