Employer Active
- USA
Not Disclosed
Salary Not Disclosed
1 Vacancy
PRIMARY DUTIES & RESPONSIBILITIES:
The Customer Service Specialist serves our patients members and providers.
Responsible for answering phone calls and scheduling patient appointments.
Triages phone calls as necessary. May conduct patient/member precertification to ensure coverage for appointments and medical care.
With the assistance of data and technology they function as a liaison and ensures a high value and personalized experience.
SKILLS & EXPERIENCE:
Required:
13 years of customer service experience
EDUCATION:
Required: High School Diploma or equivalent
Full Time