Manager Sr Manager HOD Customs Brokerage

About the Customer

Company is one of the leading road freight operators in Europe with distribution networks in North America and Africa.

About the Role

Designation : Manager / Sr. Manager / HOD Customs Brokerage

Purpose of the position

Ensure profit contribution & development for Customs Brokerage product by managing vendors operation establishing and accomplishing business objectives by meeting client expectations.

Key Tasks

Tapping & supporting the sales team for Potential New Business Opportunities.

Incremental growth in profits QoQ as per target.

Achievement of Outstanding Collections as per target for Customs Brokerage product

Maintenance of Operational Cost Control for the dept as per target

Retention of High Revenue Generating Customers

Achievement of clearance target as per CSOP / SOP/ SLA.

Adherence to defined TAT for providing best rates to customer Enquiry

Timely updation of new customs DGFT BIS WPC PGAs notifications & circular to all

concerned.

Meeting up clients Customs officials work closely and support all internal and external

customers as per deadlines.

Enhance team skills on the customs knowledge and updation on skills

Responsible for compliance and secure any impact to our brokerage license.

Decision Making Authority

Decision authority as delegated by the Regional Manager Customs Brokerage/ Branch Manager /Regional Head / Director Customs Brokerage in accordance with DSV regulations

Function / Market & Industry Knowledge / Business Acumen / Process working

Customs G or F card holder with complete knowledge on the Customs Act DGFT policies & procedures all allied Acts for customs clearance activities and understanding of process involved on day to day functions of customs clearance.

Work Location:

Bangalore

Work Experience:

1013 Years of experience

Background and Requirements

Job Requirements

Skills & Competencies

• Manage the team and ensure deliverables are met as per requirement internal and external.
• Regularly updated on competencies on changes in Customs act finance act for indirect taxes etc.
• Should be a Gcard or Fcard Holder
• Subject matter expert for customs brokerage product
• Team Player and Leader

Educational background / Work experience

• Mandatory work experience 10 13 years in the Forwarding industry
• Mandatory work experience 46 years in team management
• Graduation/Post Graduation Management qualification (preferred)

Language Skills

Fluent in English (other languages depending on the location)

Computer Literacy

• MS Office skills
• Good knowledge regarding DSV IT systems