Manager Service Sales Chennai

Opening is for One of The Top MNC Company into Building Automation.

Be accountable for the overall performance in the increase of Service sales turnover in respective territory of responsibility

Responsible for executing the Area and Regional service strategy within territory of responsibility

Coordinate with Service Managers and Service technicians to ensure best in class service to customers

Ensure target fulfilment of Service contract renewals

Plan and execute aggressive Service Sales drives/camps for upselling & crossselling of highend service plans retrofit proposals and Value Added Offers

Identify and recommend service acquisitions for Zone / SVC Inorganic growth

Develop trustful and relevant relationships to dormakaba customers

Provide market and competition feedback to superiors from time to time with recommendations for increasing service

Responsible for collections ACM Revenue and AMC contract renewals for direct accounts assigned to him as part of National Key Accounting

Requirements

Responsibilities for Business Results (expected Added Value Objectives KPIs):

Year on year improvement in service turnover and margins

Number of new clients new projects service contract renewals winning competitor s share

Customer satisfaction index

Knowledge and Experience

Proven track record in delivering sales results in competitive environment

Result orientation and Entrepreneurial spirit

Functional / technical specialized knowledge required to fulfil the responsibilities.

35 years experience in facility mgmt. service sales from relevant industry

Advanced commercial & contracts mgmt. Basic knowledge on competition products & solutions.

Advanced knowledge about assigned territory / geography

Benefits