Manager - Service Engineer

About Chargeup

At Chargeup we are building a data and technologydriven drivercentric platform to electrify last mile mobility in the country.

Our FiNeTech platform is easing electric mobility adoption by solving three major problems for drivers: access to credit low earnings and poor asset life.

Chargeups one stop solution of easy financing predictable asset management and wider distribution network of energy and service will be powering a community of million drivers towards financial security.

Scope of Work

1. Responsible for hiring training & managing Service Engineers (technical)

2. Review and maintain Service MIS to highlight on real time problems faced by Drivers to help in better tech and product functionality

3. Responsible for team performance and ensuring it is adhering to all electrical codes and standards

4. Maintaining the stock availability at all time and providing on the go requirement from ground to the Supply team

5. Ensuring the team is equipped with the latest technology and tools to perform

6. Ensuring adherence to TAT & escalating critical issues for on time service resolution

Reporting: Head of Customer Success

Growth Path:

1. Head of Service

2. Head of Operations

3. Head of Service Design & Strategy and more depending on the person s zeal to learn and grow

So if you are

Smart in troubleshooting

Great with people management and customer experience

Well informed on developments in EV engineering

Brilliant in converting service issues to sales

Be the driving force by onboarding Chargeup s rollercoaster ride as Manager Service

electrical code,service engineering,technology