This is a remote position.
Manager of Program Management
Are you an accomplished IT change management / project management professional who enjoys working closely with your team to deliver excellent results to clients Do you have an eye for process improvements and love looking for creative ways to increase efficiency Join this innovative trailblazing fintech company as their new Manager of Program Management. In this role you will develop and implement an effective program management strategy to ensure the successful implementation of their SaaS solution for new and existing clients. You will develop and maintain plans & timelines lead a team of project managers monitor team progress and drive change management & continuous improvement initiatives. This is a fulltime permanent fully remote position that can be performed in the Eastern to Mountain time zones within the United States (EST work schedule).
Requirements
Must Haves
- Proven background as a program manager overseeing multiple clients SaaS projects
- Strong experience with change management with a track record of driving successful adoption and change within organizations
- Background managing teams with a collaborative serviceoriented leadership style
- Expertise in developing and managing project plans and timelines
- Excellent methodical organizational skills with the capacity to manage various assignments simultaneously
- Outstanding analytical and critical thinking abilities; able to identify and mitigate issues and risks
- Strong leadership and communication skills; background effectively collaborating with crossfunctional teams and influencing stakeholders at all levels
- Ability to thrive in a fastpaced deadlinedriven environment
NicetoHaves
- Experience in the financial industry specifically with fraud and disputes processes
- PMP certification
Benefits
Why Work for This Company
- Supportive collaborative culture that unites the best financial and tech industry minds to drive client success and provide groundbreaking software solutions
- Ability to make an immediate impact in a newly created role and imprint your own style & ideas for the program management process
- Marketdisrupting company with no direct competitors that is experiencing recordlevel growth
- Competitive base salary ($120000$145000)
- Generous bonus program with comprehensive benefits (medical dental vision life & disability FSA/HSA and 401(k) with employer match)
Must Haves Background managing a product road map and multiple internal & client stakeholders Experience with the agile, iterative development of SaaS products; passion for software solutions Excellent proficiency with the Microsoft Office suite (Excel, Word, Outlook, PowerPoint, Teams) and collaboration tools (e.g., Jira, Confluence) Strong people and client-focus with a track record of translating stakeholder visions into actionable product development steps Hands-on, strategic, and tactical leader with demonstrated success leading a team (i.e., decreased turnover, focus on professional growth, meeting company goals, excellent team dynamic) Highly organized and goal-oriented with the capacity to effectively prioritize work and thrive in a deadline-driven environment Demonstrated hands-on understanding of banking principles, with an emphasis on fraud and disputes