Manager - Learning Development

The Manager Learning & Development at Axiata Digital Labs (ADL) is a pivotal role focused on enhancing the organizations human capital by leading competencybased learning and development initiatives. This role is instrumental in cultivating and embedding ADLs core values and nurturing a robust organizational culture aligning with the companys innovative and communityfocused ethos. The incumbent will be a key driver in fostering an environment of continuous learning and development underpinning ADLs commitment to operational excellence and superior customer experience.

Strategic Learning and Development Initiatives

• Competency Framework Development: Create and implement a comprehensive competency framework to guide employee development.
• Learning Program Design: Develop and curate innovative learning programs aligned with ADLs strategic objectives.
• Skills Gap Analysis: Conduct regular skills assessments to identify developmental needs and opportunities.

Culture Enhancement and Value Integration

• Cultural Initiatives Leadership: Spearhead initiatives that reinforce ADLs core values and positive work culture.
• Values Communication and Advocacy: Actively promote and embed ADL values across all levels of the organization.
• Employee Engagement Programs: Design and implement programs to enhance employee engagement and job satisfaction.

Performance Management and Development

• Performance Management Systems: Develop and refine performance management processes focusing on competency development.
• Career Pathing and Progression: Facilitate career development plans in line with individual competencies and organizational needs.
• Feedback Mechanisms: Establish effective feedback channels for continuous learning and improvement.

Organizational Development and Change Management

• Change Management Leadership: Lead change initiatives ensuring alignment with organizational culture and values.
• Organizational Development Strategies: Formulate strategies to align workforce competencies with ADLs evolving business needs.
• Best Practices Research: Continuously research and implement best practices in people development and organizational culture.

KEY ACCOUNTABILITIES

• Leadership in Learning and Development: Accountable for designing and executing innovative learning strategies that enhance employee competencies and support ADLs strategic goals.
• Cultural Enhancement and Value Promotion: Responsible for embedding ADLs core values within the organization ensuring a strong cohesive culture aligned with business objectives.
• Performance Management and Career Development: Accountable for developing effective performance management systems that align individual growth with organizational needs fostering career progression and skill enhancement.
• Strategic Organizational Development: Responsible for leading organizational development initiatives that align workforce competencies with ADLs evolving business landscape and technological advancements.

NEED TO KNOW AND NEED TO BE:

Education and Experience

• Educational Qualification: Bachelors degree equivalent professional qualification or higher in Human Resources Organizational Development or related field.
• Experience: Minimum of 8 years in a people development role with substantial experience in learning and development and cultural enhancement within a technologydriven environment.

Knowledge

• Human Resources Practices: Indepth knowledge of modern HR practices especially in learning and development.
• Cultural Dynamics: Understanding of organizational culture dynamics and change management.

Skills

• Leadership and Management: Exceptional leadership skills to drive learning initiatives and shape organizational culture.
• Strategic Planning: Strong ability in strategic planning and execution of development programs.
• Communication: Excellent communication skills both written and verbal for effective collaboration and engagement.

Abilities

• Innovative Thinking: Ability to innovate in developing people strategies that align with ADLs technological and business landscape.
• Analytical and ProblemSolving: Proficient in analyzing developmental needs and creating effective solutions.

Attitudes

• Passionate about People Development: A strong passion for employee development and cultural enhancement.
• Visionary and Ethical: Visionary in approach with high ethical standards and integrity.
• Proactive and Collaborative: A proactive mindset focused on results and continuous improvement fostering collaboration and inclusion.

Remote Work :

No