Level 3 Help Desk|R19000-R22000|Medical Aid + Provident Fund
Posted on :
07-11-2022
Employer Active
1 Vacancy
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Jobs by Experience
3 + years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
07-11-2022
Job Description
Req ID : 1662774
About Staff Domain
Staff Domain connects the best local talent with leading progressive businesses from all around the world. We believe great professionals need a great environment to enjoy and thrive in. We have a State-of-the-art office facility in Randburg equipped with high speed internet and business grade computers.
Our fun and supportive culture underpins our strong focus on learning and development. We work hard to ensure that you receive a strong induction and learning and development programs customized to propel you towards your long term career goals. That can include courses that help you attain specific technical skills or a program that develops you as a team leader. This role will be reporting physically to the office from day 1.
Join us and enjoy:
- Great Health Insurance for you and 1 dependent from day one
- Life insurance from your first day
- Market leading salary
- Health and fitness programs
- Regular social activities
Job Summary:
The Level 3 Help Desk Engineer is in charge of designing, implementing and maintaining the information technology systems for an organization. Their duties include designing the basic computing infrastructure to accomplish key tasks, establishing networking rules for cybersecurity and troubleshooting network errors or other technical issues.
A Level 3 Help Desk Engineer works with various departments to manage and develop systems
within a company. From creating and implementing systems software to analyzing data to improve existing ones, a Systems Engineer increases productivity in the workplace. A Systems Engineer works to balance various aspects of a project, most of them complex issues such as architecture and system dynamics.
Responsibilities for this position :
- Provide level 3 technical support
- Respond to customer requests and manage the impact and priorities of these requests
- Resolve or participate in the resolution of problems according to internal procedures
- Perform server upgrades/support
- Follow up on the progress of requests with customers
- Administer and maintain our clients server infrastructure
- Analyze the infrastructure and make recommendations according to the needs of the customers
- Participate in various IT projects for our customers
- Document interventions and update information in our systems
- Install, configure and administer applications.
Requirements
Desired Skills:
- DEC in computer science and 7 years of relevant experience;
- Advanced knowledge of Windows and Active Directory environments;
- Knowledge of virtualization (Hyper-V, VMWare);
- Knowledge of the Microsoft cloud (Office 365, Azure, etc);
- Concern for the quality of customer service;
- Strong ability to adapt and learn;
- Sense of organization and priorities;
- Concern for the quality of customer service;
- Perfectly bilingual in French (oral and written).
Desired Skills: DEC in computer science and 7 years of relevant experience; Advanced knowledge of Windows and Active Directory environments; Knowledge of virtualization (Hyper-V, VMWare); Knowledge of the Microsoft cloud (Office 365, Azure, etc); Concern for the quality of customer service; Strong ability to adapt and learn; Sense of organization and priorities; Concern for the quality of customer service; Perfectly bilingual in French (oral and written).
Employment Type
Full Time
Key Skills
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