Legal Specialist

This is a remote position.

• Respond to complex inquiries from claimants and clients
  
• Adhere to standard protocols procedures and instructions from the Project Manager and Supervisors as well as implementing feedback as required
  
• Work effectively in a highly collaborative environment with a variety of business partners
  
• Create monitor and update scripting and procedures for claims and correspondence teams
  
• Assist the supervisor or Project Manager in resolving any issues that might arise
  
• Monitor the overall health of the case by identifying any errors and creating solutions for resolution
  

Requirements

• Juris Doctorate from an accredited US law school or foreign law degree and LLM.
  
• Customer service focused
  
• Outstanding written and verbal communication skills are required
  
• Ability to communicate complex ideas to diverse audiences clearly
  
• Ability to handle changing or competing priorities to support business needs
  
• Strong technical orientation excellent computer skills exceptional planning and organizational skills critical thinking and a keen attention to detail are all required
  
• Experience with MS Office Suite specifically Word Excel Access and Outlook
  

Benefits