Lead Wayfair Visual Merchandising

Brief Overview of Position
Wayfairs Physical Retail team is reinventing the shopping experience for Home by curating our portfolio of
furniture dcor housewares and home improvement categories into one store come be a part of it! We are
seeking a Visual Lead to report directly to our instore Retail Visual Merchandising Manager to help launch and
lead all visual components and functions in the very first physical retail store. The Visual Lead is responsible for
being an active contributor in overseeing the daytoday operations throughout the store and the
coaching/development of the Visual Specialists and Sales teams. This role will also assist the Retail Visual
Merchandising Manager in the development and execution of all instore Visual Merchandising initiatives (e.g.
Presentation Marketing/Signage Merchandise Flow Visual Operations etc) as we bring the instore experience
for the Wayfair brand to life. This role requires a driven leader with a strong skillset in Visual Merchandising
(Assessing Planning and Execution) Analyzing Business Reports and using Sales data to drive decisions
Planning & Organization Coaching a team through achieving results and aiding in their career development and
relentless customer focus. This role will play a significant role in helping to build and shape the internal Visual
Merchandising team structure and execution of processes for all future Wayfair stores! This role is based in
Wilmette IL and reports to the stores Retail Visual Merchandising Manager.

Location
Wilmette IL
Essential Functions
Support the Retail Visual Merchandising Manager with the training and development of all associates on
Wayfair visual standards Floorset interpretation and execution adapting presentations based on
inventory or sales opportunities Marketing/Signage placement lighting installations basic electrical
wiring wallpapering etc.
Assist the Store Leadership team with providing helpful feedback and thoughtful guidance to the Visual
Specialists Sales and Operations teams to drive strong business results as well as support the growth
and development of all associates to create an exceptional customer experience.
Support the Retail Visual Merchandising Manager as needed with the planning and preparation of all
Visual Merchandising tasks (Floorset/Visual Update execution daily maintenance Replenishment
Signage VAS etc).
Be an owner and deliver results with agility using a strong Business Acumen skillset and the ability to
analyze sales analytics tools to drive store profitability and growth in a way that supports the success of
the store and Wayfair brand.
Focus on building the best team by providing consistent professional and encouraging inthemoment
coaching to all associates to support the allocated workload and tasks as determined by the Senior Retail
Visual Merchandiser and General Manager. Depending on the scheduled work shift this role may help
open or close the store with keyholder responsibilities.
Represent Wayfairs commitment to relentless customer focus by having product knowledge to drive
store sales through engaging with any customers in need of assistance whenever necessary and passing
them off to a member of the Sales or Customer Service teams.
Provide an authentic friendly customer experience that exemplifies our Wayfair commitment to
relentless customer focus.
Consistently strive to be better with a willingness and excitement to share new ideas in order to innovate
and improve operations and brand presentation in all departments.
Engage in a high energy focused and dynamic work environment where there can be rapid changes in
products promotions offerings and operations.
Manage maintain and monitor stock levels receive and process merchandise ensure items are properly
stored in backstock and easily located in our system for efficient replenishment of product on the
salesfloor as needed.
Collaborate effectively with all other departments on a daily basis to ensure we are delivering on our
commitment to providing customers with the best experience possible.
Experience Qualifications

13 years Retail experience with a focus in Visual Merchandising and Driving Sales. Required
13 years Leadership experience motivating a team to achieve strong business results through Visual
Merchandising and Brand Presentation. Required
13 years Experience in the Home or Furnishings space. Interior Design furniture or home goods
experience preferred. Preferred
Experience installing lighting wallpapering furniture assembly etc. Preferred
Basic electrical wiring experience. Preferred
Skills and Abilities
Passion for Visual Merchandising and a drive to exceed sales targets. (High proficiency)
An ability to read interpret and execute a basic planogram and sales floor design layout map. (High
proficiency)
Track record of thriving in a fastpaced and changing environment while always demonstrating strong
Leadership skills and professional maturity. (High proficiency)
Strong organization selfmotivation planning communication and relationship management skills. (High
proficiency)
Passion for providing great Customer Service Operational excellence and efficiency to meet company
goals. (High proficiency)
Technical acumen to learn necessary software; proficiency in Google Suites and/or Microsoft Office
preferred. (Medium proficiency)
Ability to work a flexible schedule as needed including nights weekends and some holidays. (Medium
proficiency)
Comfortable using technology including mobile apps and portable devices. (High proficiency)
Physical Demands
Stationary Position Occasionally
Move/Traverse Frequently
Stationary Position/Seated Rarely
Transport/Lifting Constantly
Transport/Carrying Constantly
Exerting Force/Pushing Constantly
Exerting Force/Pulling Constantly
Ascend/Descend Constantly
Balancing Frequently
Position Self/Stooping Constantly
Position Self/Kneeling Constantly
Position Self/Crouching Constantly
Position Self/Crawling Occasionally
Reaching Constantly
Handling Constantly
Grasping Constantly
Feeling Constantly
Communicate/Talking Constantly
Communicate/Hearing Constantly
Repetitive Motions Frequently
Coordination Constantly

About the Company
Wayfair is one of the worlds largest online destinations for the home and certified top places to work ( Fortune
500 Company; The Boston GlobeTop places to work; Fortune Worlds most admired companies2019; Built In
2019 Best places to work (Boston); CertifiedGreat Place to Work)! Whether you work in our global
headquarters in Boston or Berlin or in our warehouses or offices throughout the world were reinventing the
way people shop for their homes. Through our commitment to industryleading technology and creative
problemsolving we are confident that Wayfair will be home to the most rewarding work of your career. If youre
looking for rapid growth constant learning and dynamic challenges then youll find that amazing career
opportunities are knocking.
Wayfair provides equal employment opportunities to all employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race color religion age sex national origin
disability status genetics protected veteran status sexual orientation gender identity or expression or any
other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of
employment including recruiting hiring placement promotion termination layoff recall transfer leaves of
absence compensation and training.
Wayfair is fully committed to providing equal opportunities for all individuals including individuals with
disabilities. As part of this commitment Wayfair will make reasonable accommodations to the known physical or
mental limitations of qualified individuals with disabilities unless doing so would impose an undue hardship on
business operations. If you require a reasonable accommodation to participate in the job application or interview

process please let us know by completing our Accommodations for Applicants form. Need Assistance For more
information about applying for a career at Wayfair visit our FAQ page here.

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals including individuals with disabilities. As part of this commitment Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process please let us know by completing our .

Need Assistance

For more information about applying for a career at Wayfair visit our .

About Wayfair Inc.
Wayfair is one of the worlds largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin or in our warehouses or offices throughout the world were reinventing the way people shop for their homes. Through our commitment to industryleading technology and creative problemsolving we are confident that Wayfair will be home to the most rewarding work of your career. If youre looking for rapid growth constant learning and dynamic challenges then youll find that amazing career opportunities are knocking.

No matter who you are Wayfair is a place you can call home. Were a community of innovators risktakers and trailblazers who celebrate our differences and know that our unique perspectives make us stronger smarter and wellpositioned for success. We value and rely on the collective voices of our employees customers community and suppliers to help guide us as we build a better Wayfair and world for all. Every voice every perspective matters. Thats why were proud to be an equal opportunity employer. We do not discriminate on the basis of race color ethnicity ancestry religion sex national origin sexual orientation age citizenship status marital status disability gender identity gender expression veteran status genetic information or any other legally protected characteristic.

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