Lead ServiceNow

Hi
Hope you are doing well
Please go through the JD. If you are interested please share your updated resume.

Role: ServiceNow Leader
Location: Santa Clara CA (Onsite)
Type: Contract

Top Skills Details:

• Ability to lead and own ServiceNow for global enterprise
• Dynamic Thought & People Leadership Skills... confident in ability to build awareness and generate buyin with executives across other business units
• 15 years of experience in Information Systems and Technology including an understanding of Service and Business Processes

Secondary Skills Nice to Have

• Design
• Workflow
• cloud
• service desk
• service management

Job Description:

• Experience influencing stakeholders across the organization
• Experience with large companies 7000 emp
• Experience working in a multicultural international organization
• Excellent written/verbal communication and presentation skills
• Strong organizational consultative and conflict resolution skills
• Good analytical skills details oriented ability to effectively listen to and resolve customer issues
• Good business acumen ability to understand end to end business processes and work in a global environment
• Solid teamwork and interpersonal skills to work well on crossfunctional teams and at all levels of an organization
• Relevance competency certification and education

Additional Skills & Qualifications

• Drive the service and cloud platform vision across IT and the business
• Manage and analyze business requirements / processes and define the right solutions
• Evaluate system integration considerations to determine appropriate technology solutions.
• Design configure/code tests and documents solutions based on user/business requirements.
• Ensure SNOW platform is highly available up to date and with high data quality
• Continuously seeks ways to improve customer experience and users experience from SNOW platform
• Explore ways to expand and integrate SNOW platform for new services
• Integrate / maintain robust operation and project management processes
• Follow up with stakeholders as needed

Employee Value Proposition (EVP)

Highly influential role aligned to a massive global instance of ServiceNow a company fully invested in continuing the growth & utilization of the platform and backing to create design build implement and lead the worlds premier Service Management suite

Thanks and regards