Lead ADAS Calibration Diagnostic Technician

GreatWater Garages is seeking a talented Calibration & Diagnostic Technician with expertise in Advanced Driver Assistance System Calibrations to lead our BRAND NEW Calibration facility at our Dykstras Auto Grand Rapids location 4782 44th St SE Kentwood MI 49512. In this role you will perform a wide range of calibrations be the primary PointofContact for BusinestoBusiness relationships and provide training for all our new ADAS Calibration Technicians. You will be expected to follow OW specifications repair standards and detailed instructions to complete the required jobs. Training will be provided by GreatWater Garages as well as a robust virtual support team and continuing education in new vehicle technology.

Roles & Responsibilities

• Customer servicefocused and the ability to develop relationships and deliver operational consistency
  
• Perform static and dynamic ADAS Calibrations on foreign domestic and EV (electric) vehicles onsite
  
• Troubleshoot complex calibration repairs
  
• Test drive vehicles after repairs are completed
  
• Adequately explain ADAS calibration specifications and repair planning needs to include collision repair center personnel insurance adjusters and direct customers
  
• Basic knowledge of removing and installing vehicle parts Example: Bumper trim panels mirrors
  
• Complete pre and postscans with OE and/or aftermarket tools and communicate outcomes effectively
  
• After training completion must be able to complete static and dynamic calibrations per OE specifications
  
• Communicate with the field team to ensure efficiency and productivity
  
• Responsible for ensuring tooling software updates are completed immediately
  
• Accountable for assigned inventory (including vehicles mobile devices laptops OE scan tools VCI and other equipment provided)
  
• Participate in virtual (online) training sessions
  
• Complete assigned training and certifications
  
• Develop and maintain excellent customer relationships through our company purpose and core values
  
• Ability to effectively lead and delegate work with other ADAS technicians
  
• Ability to train new ADAS technicians from other shop locations at the Grand Rapids location
  
• Ability to travel to and remain onsite for up to (2) weeks at our shops adding Calibration capabilities
  
• Maintain a wellorganized work area
  

Qualifications Education & Experience

• Electrical Diagnostic Knowledge
  
• Automotive repair experience preferred but not required
  
• Trade school experience a plus
  
• ASE or ICAR certifications a plus
  
• Ability to learn and understand collision repair processes and terminology
  
• Successful completion of ADAS Calibration Training
  
• Understanding of technology & basic software programs
  
• Ability to learn Aftermarket and OEM diagnostic scan tools and factory software
  
• Knowledge and ability to use computers mobile devices and related technology efficiently
  
• Travel may be required for continuing education and certification training
  
• Self motivated positive attitude with a customer focused vision
  

Requirements