LAW OFFICE INTAKE SPECIALIST

Job Description

Intake Specialist

One of New Yorks best personal injury companies is looking for an experienced Spanishspeaking Intake Specialist with immediate availability. The Intake Specialist serves as the firms face and voice ensuring that customers feel at ease. To be successful in this role Intake Specialists must have excellent communication and organizational abilities. If you have great people skills and are enthusiastic about helping others you may be the right fit.

Responsibilities will include but not limited to:

• Drafting/sending medical records requests
• Communicating with clients
• Screen incoming calls
• Filing nofault applications
• Filing retainer statements
• Obtain signatures and other essential qualifiers from clients
  
  

The right candidate must possess the following qualifications:

• Strong work ethic and professional disposition
• Must have 1 years of work experience in a personal injury law firm and complete knowledge of opening personal injury files
• Bilingual only Spanish.
• Strong listening written and verbal communication skills; accuracy in work and communication
• Ability to console and advise distressed callers
• Superior organizational and time management skills
• Ability to multitask in a fast paced high volume and dynamic office environment
• Strong attention to detail and highly motivated
• Achieve high level of productivity
• Ability to learn the firms case management database and to utilize it consistently and efficiently. Preferred knowledge of Trial Works Smart Advocate Outlook Work and Excel
• Ability to maintain confidentiality of information. Ability to read analyze and interpret information; keep systems organized and work cooperatively with a variety of staff.
  

Salary & Benefits:

• Fulltime position with set schedule Monday through Friday 9amto 5pm.
• Competitive salary yearend bonus
• Benefits
• Growth potential
  
  

Job Type: Fulltime

Salary: $50000.00 $60000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
  
  

Schedule:

• 8 hour shift
• Monday to Friday
  
  

Experience:

• Law Office: 1 year (Required)
• Personal Injury: 1 year (Required)
  
  

Language:

• Spanish fluently (Required)
  
  

Work Location: In person