Junior Teller

Overview:

Key Responsibilities:

• Assist customers with their financial transactions including deposits withdrawals and check cashing.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Balance cash drawers and reconcile discrepancies to ensure accurate financial transactions.
• Adhere to bank policies and procedures when processing transactions and handling customer data.
• Maintain a clean and organized work environment to facilitate efficient service delivery.
• Assist in promoting and crossselling bank products and services to customers.
• Process loan payments money orders and cashiers checks accurately.
• Collaborate with team members to achieve branch goals and targets.
• Follow security protocols to safeguard customer and bank assets.
• Complete daily reports and documentation in compliance with regulatory requirements.

Required Qualifications:

• High school diploma or equivalent qualification.
• Prior experience in a customer service or retail environment is preferred.
• Basic understanding of financial principles and the ability to perform simple calculations.
• Strong communication skills and the ability to interact professionally with customers.
• Demonstrated accuracy and attention to detail in handling financial transactions.
• Ability to work efficiently in a fastpaced and dynamic work environment.
• Familiarity with computer systems and cash handling equipment.
• Compliance with banking regulations and knowledge of security protocols.
• Ability to multitask and prioritize tasks effectively.
• Willingness to adhere to a flexible work schedule including weekends and holidays.

customer service,cash handling,communication,mathematics