Jira Administrator

• Analyze review and document current system functionality for enhancement.
  

• Manage user permissions across various projects and teams.
  

• Perform system administration tasks including data backups and scheduled jobs.
  

• Test compatibility with new versions of tools and plugins.
  

• Employ industrystandard methods and techniques for system optimization.
  

• Administer JIRA projects workflows permissions and users including external plugin integration and JQL modification.
  

• Enhance JIRA security and set access permissions for projects and spaces.
  

• Expertly manage JIRA filters reporting dashboards workflows and fields.
  

• Effectively communicate and share knowledge with both internal and external stakeholders.
  

• Handle incident ticket data for comprehensive reporting and analytics.
  

Requirements

Basic Qualifications:

• Bachelors degree with 48 years of relevant experience (or equivalent experience instead of a degree).
  

• Active DOD TS/SCI level security clearance eligible for CI Poly.
  

• Proficiency in VMware and virtualization technologies.
  

• Experience with periodic system backups and SOP documentation.
  

• Minimum 3 years of handson experience with Atlassian products focusing on JIRA Administration.
  

• Expertise in Atlassian tool administration (JIRA and Confluence).
  

• Proficiency in creating custom dashboards in JIRA and integrating JIRA projects with Confluence.
  

• Skills in system task automation using scripting languages like bash python or Perl.
  

• Experience in Atlassian installations migrations and plugin installations.
  

• LDAP integration experience.
  

• Strong analytical skills and agility in a dynamic environment.
  

• Excellent time management verbal and written communication skills.
  

• IAT Level II Baseline Certification (e.g. Security CE GSEC).
  

• Ability to convey technical concepts to nontechnical audiences.
  

Preferred Qualifications:

• Experience in writing custom JQL (Jira Query Language).
  

• Experience with VMs Unix Systems Administration and Microsoft Windows Server.
  

• Knowledge of Microsoft SQL Server or MySQL Database administration.
  

• Previous experience with DISA and support to mission partners is an advantage.
  

Benefits

Core Benefits:

• Paid Time Off (PTO): TEN (10) Paid days off & FIVE (5) Floating days off.
  

• Holidays: 11 Paid Holidays. Flex time can be utilized instead of holiday time usage.
  

• Payroll: Paid BiMonthly.
  

• 401(k): Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match. Eligibility 21 years of age or older after 3 months of employment
  

• Individual or companywide performance and recognition awards (Quarterly)
  

Health Benefits:

• UNITED HEALTHCARE PPO extensive national coverage.
  

• INCLUDES: Medical/Dental/Vision/HSA.
  

• Eligible on the first of the month immediately after the start date.
  

• Submit the enrollment form within 30 days
  

• of your start date otherwise you will have to wait until October for the new year enrollment.
  

Quality of Life Benefits:

• Training & Career Development Reimbursement of Tuition and training needed to support career development.
  

• $150 monthly reimbursement contribution paid monthly towards parking expenses.
  

• Receipts must be submitted by the close of business on the 25th of each month.
  

• Reimbursements will be paid on the first payroll AFTER monthly reimbursements are submitted.
  

Special Benefits:

• Performance bonus Projectbased
  

• Yearly bonus Company based