IT Support Specialist

Our commitment to excellence and customer satisfaction has made us a trusted name in the industry. We are dedicated to pushing boundaries and delivering cuttingedge products and services to our clients.

Tasks

Wonder Grip is seeking a talented and experienced IT Support Specialist to join our dynamic team. The ideal candidate will be responsible for providing technical assistance and support to our employees ensuring smooth operations of computer systems networks and software applications.

Responsibilities:

• Provide technical support to endusers via phone email or inperson
• Troubleshoot hardware software and network issues
• Install configure and maintain computer systems and software applications
• Set up and manage user accounts and permissions
• Perform regular system backups and ensure data integrity
• Collaborate with other IT team members to resolve complex technical issues
• Keep abreast of the latest technologies and industry trends
• Assist with IT projects and initiatives as needed

Requirements

Requirements:

• Bachelors degree in Computer Science Information Technology or related field
• Proven experience in IT support or a similar role
• Strong knowledge of Windows and Mac operating systems
• Proficiency in troubleshooting hardware software and network issues
• Familiarity with Active Directory DNS DHCP and TCP/IP protocols
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problemsolving skills and attention to detail
• Relevant certifications (e.g. CompTIA A Microsoft Certified Professional) are a plus

Benefits

Benefits:

• Competitive salary
• Health dental and vision insurance
• 401(k) retirement plan
• Paid time off and holidays
• Professional development opportunities

Join our team at WONDER GRIP and help protect the most precious tool we all use every day the human hand. Apply now for the IT Support Specialist position!