IT Support Engineer
IT Support Engineer
Posted on :
25-03-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Req ID : 2659946
JOB SUMMARY:
You will be stationed at Client s premises and provide support for the client s IT administration and related support for users.
RESPONSIBILITIES:
1. Support onsite and remote endusers to resolve ITrelated issues. (hardware/software/network) on their notebooks/desktops and related peripherals.
2. Perform installations migrations and troubleshooting on systems.
3. Troubleshooting of Desktop related issues.
4. Servers database and IT infrastructure maintenance and support including configuration upgrades.
5. Other tasks and projects as assigned by the Manager or Management.
QUALIFICATION & EXPERIENCE:
ITE/Diploma in Information Technology from recognized institutes.
Previous experience of working in an IT support role for about 12 years.
Ability to communicate effectively with a wide variety of people in a professional. manner face to face on the telephone and in writing.
Ability to demonstrate practical troubleshooting and problem analysis techniques.
Ability to plan and prioritize workload without supervision.
Ability to prioritize manage and perform under pressure.
Excellent knowledge of Customer Service best practices.
Willing to work flexibly and with enthusiasm.
SKILLS AND ATTRIBUTES:
Good interpersonal and communication skills high adaptability and a positive attitude are expected.
A team player with the determination to drive to excel.
Excellent customer service skills.
Selfmotivated with a strong drive to succeed.
IT Support Engineer
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
