IT Support Associate

Role: IT Support Associate

Duration: 10 months

Location: Memphis TN

MANAGERS NOTES:

Warehouse Receiving/Shipping
Familiar with Microsoft Excel.
Attention to detail familiar with Fed Ex shipping.

Education & Licensing
Associate degree in a computer technology field preferred.

Experience
Three (3) years of computer systems related experience or equivalent combination of education and experience required to include two (2) years propriety software support experience and one (1) year Windows operations system troubleshooting experience. JURIS or claims management application experience preferred.

Skills & Knowledge

Strong computer knowledge including but not limited to Windows OS Outlook and Microsoft Office
Strong oral written and business communication skills
Analytical interpretive and decisionmaking skills
Strong organizational skills
Excellent interpersonal and customer service skills
Excellent negotiation and conflict resolution skills
Strong stress and time management skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

Computer keyboarding travel as required. *MUST BE ABLE TO LIFT 2040 POUNDS.

NOTE: Credit security clearance confirmed via a background credit check is required for this position.