IT Project Manager C....
IT Project Manager Cloud
Posted on :
23-04-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
23-04-2024
Job Description
Req ID : 2747180
Summary
Our rapidly growing software company is currently seeking an experienced IT Project Manager to join the Cloud Operations Team. The IT Project Manager will oversee customer cloud environment deliverables as well as internal projects to improve and automate our workflows. This position is primarily a customerfacing role requiring outstanding written and verbal communication skills excellent organizational skills and great attention to detail. The IT Project Manager will be responsible for gathering technical requirements from customers leading customer onboarding calls and driving customer deliverables throughout the customer lifecycle. A passion for technology and learning are vital for success in this role.
Primary Duties and Responsibilities
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Primary responsibilities:
Oversee cloud customer instance deliverables
Participate in customerfacing project alignment meetings
Maintain project plans throughout the project lifecycle
Provide excellent customer service and support
Secondary responsibilities:
Work with internal development teams to update service delivery workflows
Identify opportunities for automation and process improvement
Support internal infrastructure projects
Ensure team documentation is up to date and optimized
Competencies
Affinity for customer service
Ability to multitask a variety of projects
Passion for technology and learning
Selfmotivated selfstarter
Ethical
Professional
Team player
Strong problemsolving skills
Excellent written verbal and interpersonal skills
Supervisory Responsibility
This position has no supervisory responsibilities.
Required Education and Experience:
Bachelor s degree or equivalent experience
Outstanding written and verbal communication skills
Ability to clearly communicate technical concepts to both technical and nontechnical audiences
2 years of IT experience in a role such as Project Manager Project Coordinator Service Delivery Manager or similar
Bonus Education and Experience
Experience with the following technologies tools and concepts:
o Service Now
o ITIL practices
o Microsoft Azure
o Microsoft Windows 10 Windows Server 2012 R2/2016 IIS Microsoft SQL Server
o Identity management using Azure AD Okta OpenID Connect SAML
Fluent in Spanish
Network and infrastructure administration within a Windowsbased environment
Experience working for a cloud service provider (CSP) or managed service provider (MSP)
Any certifications such as Information Technology Infrastructure Library (ITIL) Foundation Microsoft Certified Professional (MCP) CompTIA Security Cisco Certified Network Associate (CCNA) Cloud Platform: Microsoft Certified Solutions Associate Azure Administrator Associate
multitasking,servicenow,customer service,cloud operations,process improvement,interpersonal skills,technical requirements gathering,problem-solving,written communication,project management,verbal communication,documentation,infrastructure projects,automation,service delivery management,sql,azure,pmp,project managers,itil
Employment Type
Full Time
Key Skills
- IT Experience
- Project Management Methodology
- Project / Program Management
- IT Project Management
- Agile
- PMBOK
- Visio
- Waterfall
- Project Management
- Microsoft Project
- Project Management Lifecycle
- SDLC
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