IT Network Administrator Telecom

Our customer is looking for an IT Network Administrator (Telecom) for a contract role in Lawrenceville GA.

Position: IT Network Administrator (Telecom)

Location: Lawrenceville GA

Type: Contract

Our client is looking for an IT Network Administrator (Telecom) for a contract role in Lawrenceville GA. This class is responsible for providing voice and data telecommunication supporting the client facilities. Incumbents coordinate and respond to service requests assist with system upgrades software and hardware installations and process improvements. Demonstrated success in collaborating with crossfunctional teams to drive project completion.

Skills:
Five years of professional level analyst and systems experience in a largescale information technology environment.
Minimum of 5 years of related experience in network voice collaboration telepresence and call center environments including Five9 and Webex Calling.
Previous experience working as a VoIP engineer.

Preferred Experience:
Works with business users to determine call flow and call center Conduct Design Meetings with other engineers project managers vendors and customers for upgrades and changes on an ongoing basis
Works with business users to determine call flow and call center requirements solutions reporting and systems enhancements
Documents corporate and remote branch call flow configurations and call flow charts
Performs preventive maintenance on telephony software applications and hardware repairs to telephony system/environment problems
Consulting with users administrators and engineers to identify business and technical requirements for proposed system modifications or technology purchases
Evaluating services/products as possible solutions for future requirements or as a replacement/upgrade to existing network
Deep Knowledge of Cisco IP telephony technologies and solutions
Provide customer service
Repair and perform preventative maintenance on systems
Maintain records and prepare reports

For more details feel free to reach Seema at