IT Maintenance Engineer

About the role:

We are currently looking for an IT MaintenanceEngineer to join our team based in BYD Europe Office Hoofddorp. The role is responsible for the implementation and maintenance of the IT infrastructure of the BYD Europe business and providing and maintaining system support services & administration for the groups computer infrastructure and various software & systems.

Main responsibilities:

• Cooperating with the HQ IT team to carry out the planning implementation upgrading optimization and transformation of the IT network/server/infrastructure/security.
• Efficiently and effectively responding to requests for IT support and providing solutions by cooperating with the HQ IT team.
• Serving as the first point of contact for IT support within the organization.
• Diagnose and troubleshoot system and network problems software faults or hardware complications.
• Respond to technical support calls from other staff members or clients and communicate how to resolve hardware and software issues.
• Install and configure computer hardware software networks and applications.
• Continuously monitor and maintain systems and networks.
• Support the rollout of new applications.
• Preparing computers/laptops and other IT equipment for employees and managing computers and other IT office equipment.
• Management of the IT inventory including hardware items as well as software licenses and warranties.
• Keep a record of issues maintain user guides and with solutions to refer back to in future instances.
• Other related activities and contingent assignments.
  
  

Qualification and requirements:

• Bachelors degree in Computer Science or ITrelated majors.
• Preferably 12 years of IT/networkrelated work experience.
• Cisco CCNA Comptia A or ITIL certifications advantageous.
• Fluent English language skills.
• Excellent communication and organization skills.
• Independent problemsolving and decisionmaking skills.
  
  

We offer:

• Performance and experiencebased competitive remuneration pension plan.
• 25 holidays option to purchase 5 extra holidays.
• Commuting allowance.
• Department & companywide teambuilding events.
• An exciting opportunity to lead the European transition to Zero Emissions transportation and decarbonization of the economy.
  
  

Our Purpose is to build a zeroemission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team