IT FIELD SERVICE ENGINEER REMOTE HOMEBASED OWN CAR RQD

• Remote role with travelling required to clients in and around Manchester
• 5 years demonstrable commercial experience in IT support services or consultant
• Full UK Driving Licence (required)

Full Job Description
Our client is a fastgrowing education technology provider delivering managed IT services to over 500 school and Multiacademy Trust clients across the UK. With 35% YoY growth over the past two years they are recognised as a world class employer by Best Companies Index.

What you will do

• Make regular visits to client schools to provide effective onsite responses to a range of IT networking and end user support requests
• Use robust and developing knowledge to support across IT services and technologies including Microsoft Google and Apple platforms
• Process and escalate incoming requests for support both on site and remotely via the helpdesk
• Participate in project work at client sites with the potential for developing the direction and scope of these projects in the future
• Work closely with our expert Account Managers to provide holistic technical support and consultancy for valued clients in schools.

What you will need

• Competent working with clients customers and colleagues of all levels of seniority.
• Practical working knowledge of firewalls and HP Aruba switches in the Education or Public sectors ideally
• Windows AD Microsoft Office 365 and Azure AD
• MS InTune device management
• Welldeveloped network troubleshooting skills
• Knowledge of LAN & WAN technologies
• Some VMWare and Microsoft HyperV experience (desirable)
• Some experience in recent Microsoft Serverbuilds
• Experience with Google Workspace For Education (desirable)
• Relevant certification in Networking (e.g. CCNA) and/or Microsoft

Company Benefits include:
Annual Profit Share scheme (after 12 months).
Employer Pension Contributions.
Employee Assistance Plan.
Laptop and Mobile Phone
Holiday entitlement starting on 22 days and increasing with length of service.
Birthday leave.
Sick Leave.
Company Carbon footprint offset with Ecologi.
Cycle to work scheme.
Salary sacrifice EV car scheme.
Company events & charity fundraising opportunities.
Funded professional training.

Salary: 25000.0029000.00 per year dep on experience. Some weekend/out of hours work may be required depending on client requirements. This would be paid as overtime.

Why work for our client
They are an Investors in People accredited company and a Gold Microsoft Partner. They are committed to investing in the health and wellbeing of their staff and have recognised structures in place to support progress and selffulfilment at work.