IT Expert

Thinking about moving abroad The capital of Belgium Brussels is a fascinating place with stunning architecture and fascinating history packed into every street and alleyway. All of this is possible while working as an Incident Coordinator for a company specializing on delivering IT professionals all around Europe.

Want to take the next step and start this new adventure Take a look at this job position!

Position:

IT Expert

Responsibilities

• Designing the deployment architecture and finetuning it ensuring performance scalability failure resilience monitoring backup fail recovery and disaster recovery.
• Configuring the IBM CM / FileNet suite in an efficient and sustainable way (ensuring efficient management and reusability of configuration).
• Using the interoperability capabilities of the IBM CM / FileNet suite to design and support for implementation of the necessary integrations with local and corporate information systems.
• Matching of the business and user needs of the European Commission with the features of the IBM CM / FileNet suite. Identify the gaps and propose suitable solutionalternatives that cover the business requirements. Ensure that the customisation and extensions made respect the IBM CM architecture to ensure backward compatibility with future developments of the IBM products.
• Using the extensibility and development capabilities of the IBM CM / FileNet suite in an efficient and sustainable way (reuse of code avoiding branching).
• Sharing their knowledge about the IBM CM / FileNet suite with members of the European Commissions project team and assist them when necessary.
• In particular the following services will be provided:
• Map business requirements to the features/capabilities of the IBM CM / FileNet suite.
• Define configuration and customisation strategy and approach ensuring their efficient management and reusability.
• Advise and help for the setup of the development environment adapted to the IBM CM / FileNet suite including continuous integration and automated testing (unit tests);
• Support the customisation and development of the case management solution according to the European Commission needs.
• Support on analysis and modelling of data.
• Advise design and help implement the hosting architecture for the IBM CM / FileNetsolution including backups scalability failure resilience deployment automation and disaster recovery architecture.
• Advise on sizing of technical resources to reach required performance.
• Advise and help implement interoperability and integration of the IBM CM / FileNetsuite with other information systems by using the most appropriate interoperability capacities.
• Participate in pertinent meetings.
• Produce the relevant documentation.

Specific Expertise MANDATORY

• IBM Case Manager
• IBM Content Foundation (Extensive knowledge of both content and process engine aspects)
• IBM Content Navigator (customising and extension development)
• IBM CM External Data Services
• IBM Content Collector
• SQL PL/SQL Oracle RDBMS
• MS Office Integration
• Extensive knowledge of business process modelling analysis/modelling tools and techniques; knowledge of software development methodologies (e.g. RUP Agile)
• Extensive Knowledge of customer relationship management practices and tools
• Experience in the use of Wiki collaborative tools (e.g. Confluence and Jira) and Microsoft Office
• Tools (e.g. PowerPoint)

Optional expertise:

Sparx Enterprise Architect

Knowledge of SOAP and REST Web Services

Languages

English level C1 French would be an asset

Education

Masters degree of 5 years

Location

Brussels: On site remote