IT Business Analyst

Job Title: IT Business Analyst

Location: Hybrid - (Philadelphia, PA or Las Vegas, NV)

Duration: Full Time

Overview:

Our client is growing! They are an innovative, global, e-commerce and platform-as-a-service organization that is transforming the way payments are secured and processed. Our client is a leader across the globe in several industries including retail, hospitality, lodging, gaming, sports and entertainment, food service, education, healthcare, and financial services. Our client's innovative solutions across areas including payments, security, identity and data analytics are available on all popular e-commerce avenues in-stores, online and from your mobile devices. They are supported by rapid API adoption which enhances performance. Our client's platform operated on a single technology stack allowing for the ability to scale globally.

The ideal candidate will enjoy and thrive working in a fast-paced, growth-oriented environment. Candidates who excel in a forward-thinking, casual work environment would enjoy working within this atmosphere.

This is a DIRECT HIRE role! Our client is looking for candidates who can work a hybrid work model, travelling to Philadelphia HQ or Las Vegas Office 1-2 times per month!

Job Location

This role is currently remote but would need to be commutable (within driving distance) to the Philadelphia, PA or Las Vegas, NV office

Job Description

• Work directly with clients (at all levels of management) to establish and define scope, high level and detailed requirements. Demonstrated knowledge of the products and services and how to best fit existing offerings with customer's requirements. You will become a high level expert on the platform and offerings and be able to fill in gaps on the fly and bring back specifics for the engineering and product teams to answer.
• Participate in the creation of statement of work contracts, proposals, quotes and estimates
• Manage all facets of project artifacts and documentation (requirements, design, release information, training material, flow diagrams, communication artifacts, approvals, etc.)
• Structure deliverables into stories and help drive Sprint plans and sprint execution

Experience and Qualifications

• Bachelor Degree or higher in Engineering, Computer Science, Management, MIS, or related discipline
• Minimum 3 years of experience performing data mapping, data analysis and writing SQL queries
• Comfortable working in a fast paced, somewhat unstructured, and entrepreneurial environment
• Capable of understanding client issues and requests, then translating them into an appropriate solution
• Self-starter, strong management presence, quick learner
• Possess an eagerness to learn the details of the platform and services we provide, both technically (how they work) and from a merchant's perspective (how they are used)
• MS Project, MS Office, MS Visio
• Agile tools, such as Jira, Rally, VersionOne
• Experience delivering software development related IT projects across multi-faceted teams
• Demonstrated strong leadership, decision making, risk management, and problem solving skills and experience
• Interfacing with external and internal stake holders and SME's, and C-level personnel
• Delivered projects using various software development methodologies, including Waterfall, and Agile SCRUM
• Experience translating business process and requirements into deliverables. You will be asked to conduct "JAD" sessions with clients to help guide and drive requirements definitions.
• Experience within the payments and/or financial services industry a plus