Internal Sales Representative

kaiserkraft a strong brand of TAKKT Group is seeking motivated individuals to join their team in Hungary as Internal Sales Representativeto shape the future of work!Join our team as Inside Sales Representative where youll play a pivotal role in elevating our client relationships and driving business growth. Your mission will be to deliver unparalleled customer service and support fostering strong and lasting connections with both new and existing clients. Heres how youll make an impact:

Tasks:

Enhance Customer Engagement Proactively nurture client relationships to boost sales and customer loyalty. Be the goto contact for all client needs ensuring their journey with us is seamless and positive.

Order Management and Support. Efficiently handle customer orders via phone and ensure our service levels meet agreed standards. Stay available and responsive guaranteeing client inquiries and orders are addressed promptly.

Enquiry and Quote Coordination. Manage all customer inquiries especially regarding sales quotes across various channels such as phone chat email and our web shop. Prepare and oversee quotes adhering to pricing and compliance guidelines and coordinate closely with suppliers on special items.

Customer Portfolio Development. Identify opportunities for crossselling and upselling across our full product range. Promote our service offerings and special solutions including eBusiness and EDI to meet the diverse needs of our clients.

Customer Reengagement. Actively work on reengaging lapsed customers bringing them back into the fold with our innovative solutions and attentive service.

Market Awareness. Keep a keen eye on market trends and competitive activities. Strategize to outperform competitors and secure our market position.

CRM and Data Management. Keep our CRM and AX systems up to date with regular data entry and campaign management tasks.

Process and Strategy Advocacy. Understand and advocate for efficient process flows both internally and externally. Serve as a trusted advisor to our clients embodying our companys values and market strategy.

Customer Development Initiatives. Execute tasks from customer development plans in alignment with local management strategies.

Profile:

Must be comfortable speaking conversationalEnglish and fluent inHungarian.

Ability to build lasting relationships. Establish and maintain strong enduring relationships with clients ensuring a high level of customer satisfaction (cNPS).

Must be able to work collaboratively.Working closely with Key Account Managers (KAM) on bid followups receivables management and sales campaign administration. Contribute to CRM and pipeline management for a cohesive sales strategy.

Passionate and comfortable with lead generation. Spot new business opportunities and contribute to customer base expansion passing leads to KAM for further development.

Ability to analyst performance.Independently analyze sales and customer metrics to identify areas for improvement driving success for both individual and team objectives.

Benefits:
Career and development: Thanks to our membership in the Haniel group access to a crosscorporate network and individual development programs

WorkLifeIntegration: Individually designed flexible and mobile working models

Workplace: Modern company building in a central location with excellent transport connections

Wellbeing and health: Inhouse canteen and various offers for health and sports

Sustainability and social responsibility: Sustainability is part of our corporate strategy which is why we actively promote and reward environmental awareness and social responsibility among our employees

Family service: Whether it is child care housekeeping senior care or moving PME Family Service is there for our employees in every situation

Interested Then join our team and become part of TAKKT Group a listed company! We are the leading provider in B2B omnichannel commerce for business equipment and are looking for motivated individuals to shape the future of work with us. With our successful brands like BIGDUG Gerdmans kaiserkraft ratioform and Runelandhs we work every day on innovative and sustainable solutions and products that make the workday of our customers and our own the best it can be. Apply now become part of our team and shape new worlds of work!