Integrated Brokerage Support Officer

4 months contract with a local authority

Job Summary:

To assist with and support the purchase of care service for service users including domiciliary care residential and nursing care day care transport extra care supported living and direct payments. Purchasing a range of social care services covering all adult and children s client groups.

Key Duties/Accountabilities:

To support care management in purchasing routine care packages from a range of providers using relevant social care databases and systems to assist service users achieve their outcomes. This will include supported/extra care accommodation transport and meals on wheels for all client groups under and over the age of 65.

To manage daily referrals for care packages placing them in a timely manner whilst adhering to best value and quality assurance principles.

To investigate complaints regarding service provisions within agreed procedures as required.

Essential Experience Required:

Experience of working to tight deadlines and of setting and achieving targets

Proven administrative experience working in a public sector (or equivalent) organisation using Mosaic financials or similar client information systems

Additional information to note:

35 hours per week

09:00am 17:00pm

The closing date for this position is 08/03/2024