INSURANCE QUALITY ASSURANCE MANAGER

INSURANCE QUALITY ASSURANCE MANAGER

Clearwater Florida (onsite)

RESPONSIBILITIES

• We are excited to announce our search for a fulltime Insurance Quality Assurance Manager! In this role you will have the opportunity to impact the business everyday by serving as a liaison between the business and the IT organization to meet the systems needs of our user.
• Develops implements and manages processes to ensure that products meet required specifications for quality function and reliability prior to delivery.
• Identifies and sets appropriate quality standards and parameters for products.
• Communicates quality standards and parameters to QA team product development team and other appropriate staff.
• Coordinates product testing processes.
• Participates in product testing.
• Identifies and analyzes issues bugs defects and other problems particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.
• Reviews client customer and user feedback.
• Maintains compliance with federal state local and organizational laws regulations guidelines and policies.
• Performs other duties as assigned.

REQUIREMENTS

• Bachelors degree in Insurance or Finance or a related field desired.
• Strong knowledge & interest of software platforms business systems and database design practices.
• Expertise in using Microsoft Excel and Office productivity tools.
• Exposure to and use of any Business Analyst tools Quality Assurance processes and utilizing Defect & Issues tracking software.
• Ability to work in teams and display competence of working within a team environment.
• Understanding of Agile Project Management Environment (Scrum).
• Three to five (35) years of experience in related field required with supervisory experience.
• Five (5) years of experience in Property and Casualty Insurance.

BENEFITS

• Health Insurance is zerodollar paycheck cost for employees coverage and only twohundredtwenty1five dollars a month for family!
• Dental and Vision Insurance
• Short Term Disability and Term Life Insurance at no cost to the employee
• Long Term Disability and Voluntary Term Life Insurance
• Supplemental insurance plans such as Accidental Critical Illness Hospital Indemnity Legal Services and Pet
• Insurance
• 401(k) Retirement Plan where it matches 100% of the first 4% the employee contributes and the employee is immediately vested in the employer match.
• Employee Assistance Program at no cost to the employee
• Flexible Spending Accounts for Medical and Dependent Care Reimbursement
• Health Savings Account funded
• Paid time off and holiday pay
• Education reimbursement up to five thousand two hundred fifty dollars tax free per calendar year
• PTO cash out
• Tickets at Work
• Access to the Corporate America Family Credit Union
• Employee and client referral bonus programs
• Paid volunteer time