Inside Sales

Overview:

Key Responsibilities:

• Conduct outbound calls to prospects to generate new business opportunities
• Manage and nurture leads through the sales pipeline
• Engage with existing customers to upsell and crosssell products or services
• Utilize CRM software to track and report on sales activities
• Collaborate with the marketing team to execute targeted campaigns
• Follow up on sales inquiries and provide product information to potential customers
• Participate in sales meetings and contribute to sales strategy development
• Meet and exceed sales targets and key performance indicators
• Provide exceptional customer service and support
• Prepare and present sales proposals to prospects
• Stay updated on industry trends and competitor activities
• Contribute to the continuous improvement of sales processes and techniques
• Resolve customer complaints and issues in a timely manner
• Maintain accurate and uptodate sales records and activity reports
• Collaborate with the sales team to achieve collective goals

Required Qualifications:

• Bachelors degree in Business Administration Marketing or related field
• Proven experience in a sales or customer service role
• Demonstrated ability to meet and exceed sales targets
• Excellent communication and interpersonal skills
• Strong understanding of sales techniques and processes
• Proficiency in CRM software (e.g. Salesforce HubSpot)
• Ability to work effectively in a fastpaced teamoriented environment
• Strong negotiation and persuasion skills
• Attention to detail and strong organizational skills
• Ability to multitask and prioritize responsibilities effectively
• Proactive and selfmotivated with a passion for sales
• Knowledge of product or service offerings and industry trends
• Ability to work with crossfunctional teams to achieve common goals
• Willingness to adapt to evolving sales strategies and techniques
• Professional and ethical conduct in all interactions

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