Inside Sales

Job Description

Inside Sales

Reports To

Inside Sales Manager

Job Summary

The Inside Sales under the direction of the Inside Sales Manger will primarily be responsible to always maintain professionalism tact diplomacy and sensitivity to portray the company in a positive manner. This position will maintain a high level of product and service knowledge. This role will also generate customer sales through cold calling and networking. The Inside Sales must possess three years of related sales experience and degree or diploma in a business or salesrelated field.

Competencies

Adaptability

Client/Customer Focus

Communication

Judgement

Negotiation

Problem Solving

Results Orientation

Teamwork

Time Management

Job Duties

Always maintain professionalism tact diplomacy and sensitivity to portray the company in a positive manner

Maintain a high level of product and service knowledge

Generate customer sales through cold calling and networking

Promote sales to existing clients

Develop reports and proposals as part of sales presentation to illustrate benefits from use of good or service

Identify and solicit potential clientele

Overcome objections of prospective customers

Adapt communication style in order to deliver information effectively to a range of individuals

Build and maintain ongoing awareness of new products and services competitor activities and other research

Develop and build relationships with new accounts and develop additional contacts within existing accounts

Handle customer complaints as they arise escalating to the appropriate individual as deemed necessary

Keep uptodate records on sales calls customer contacts and details of meetings in a timely manner in the format required

Relay customer quality improvement suggestions for company products and services

Conduct sales forecasts and weekly or monthly status reports

• Other duties may be assigned
• Renewal sales experience
• Experience in Quotation creation
• Experience in Sales Operation

Job Requirements

Degree or diploma in a business or salesrelated field and/or three years of related sales experience

Strong knowledge of sales principles methods practices and techniques

Proven sales ability with capability to meet and surpass targets and goals

Ability to effectively communicate both verbally and in writing

Ability to prioritize and manage conflicting demands

Ability to quickly pick up new product and service knowledge and communicate that knowledge effectively to customers

Demonstrated time management skills

Exceptional objectionhandling skills

High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment

High level of integrity and work ethic

Valid drivers licence with a clean driving abstract

Work hours are from 11:00 AM to 7:00PM (EST Canada)

Work Conditions

High levels of stress and pressure

Interaction with customers/clients and the public at large

Flexible hours including nights weekends and holidays

Operation of desktop computer and peripherals

inside sales,communication,management,customer