Inside Sales Associate-Work from Office

Overview:

Key Responsibilities:

• Conduct outbound calls to prospective customers to generate sales leads.
• Identify and reach out to new potential clients through various channels.
• Utilize sales techniques to present products or services to potential customers.
• Address customer inquiries and provide accurate information on products or services.
• Negotiate and close sales while maintaining excellent customer relations.
• Collaborate with the sales team to achieve sales targets and revenue growth.
• Utilize CRM software to track and manage customer interactions and sales processes.
• Provide regular reports on sales activities and outcomes.
• Participate in sales meetings product training and professional development sessions.
• Stay updated on industry trends and competitors activities.
• Assist in the implementation of sales strategies and marketing campaigns.
• Follow up with customers to ensure satisfaction and secure repeat sales.
• Handle any customer complaints or issues in a professional and empathetic manner.
• Contribute to the continuous improvement of sales processes and customer experience.
• Adhere to company policies procedures and ethical standards at all times.

Required Qualifications:

• Bachelors degree in Business Administration Marketing or related field.
• Proven experience in sales telemarketing or a similar role.
• Strong understanding of sales principles and customer service practices.
• Excellent communication and interpersonal skills.
• Proficiency in using CRM software and sales management tools.
• Ability to work effectively in a fastpaced performancedriven environment.
• Demonstrated problemsolving and negotiation abilities.
• Selfmotivated with a resultsdriven approach.
• Ability to multitask prioritize and manage time efficiently.
• Knowledge of market research sales and negotiating principles.
• Resilience and the ability to handle rejection and pressure positively.
• Keen attention to detail and accuracy.
• Team player with a positive attitude and a strong work ethic.
• Flexibility to adapt to changing business needs and work schedules.
• Commitment to continuous learning and professional growth.

communication,customer service,negotiation,crm software