Infrastructure Solutions Architect 3

Minimum Qualifications:
Bachelors Degree in Information Technology is preferred
Certification in server platforms for Microsoft Linux and Solaris as well as VMware Virtualization is desired
Five (5) years previous systems engineering experience
Operational experience with industry standard security protocols and procedures is desired
Minimum of five (5) years experience in server and storage infrastructure implementation and support
Minimum of five (5) years experience in data center operations
Extensive experience with VMware vSphere (version 7)
Working Knowledge of Server/R
Operational experience with an enterprise backup solution
Experience with Dell & HP Server Technologies
Minimum of two (2) years experience with Microsoft Azure AD connect and Office 365.
Infrastructure support including: Windows Server vitalization SAN/storage platforms Active Directory (AD) and Shell scripting
Experience with Operational support (Tier 3) of: server (virtual & physical) storage backup and Active Directory
Excellent troubleshooting and logical skills along with a deep understanding of TCP/IP networking

Essential Functions:
1. Deploy support and maintain server infrastructure systems for optimal performance and efficiency.
2. Assist in maintaining cloudbased enterprise solutions including Microsoft Azure / Office 365 (including SharePoint).
3. Provide Tier 2 and 3 End User Support including responding to help desk ticket and reported incidents. Share oncall offhours support responsibilities with the team.
4. Investigate troubleshoot facilitate and report incidents resulting in outage or system failure including comprehensive root cause analysis and development of recommendations and next steps for optimal incident management.
5. Assist with technology planning and operational goals including development of project plans coordination with hardware software and solution purchasing and daily health checks and monitoring for all systems.
6. Identify and document key policies procedures and governance for enterprise systems operations including knowledge articles as needed.
7. Provide support and ongoing reinforcement of change management philosophies related to changes and advances in innovative business systems.
8. Identify and document key policies procedures and governance for enterprise systems operations including knowledge articles as needed.