HR Operation Manager

Overview

Key Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Oversee and manage the recruitment selection and onboarding process
• Provide guidance and support to management on HR policies and procedures
• Manage employee relations including conflict resolution disciplinary actions and performance management
• Oversee the development and implementation of operational policies and procedures
• Optimize operational processes to enhance efficiency and productivity
• Manage vendor relationships and procurement processes
• Ensure compliance with legal and regulatory requirements related to HR and operations
• Conduct regular assessments to identify areas for improvement and implement solutions
• Collaborate with department heads to optimize crossfunctional processes
• Lead and mentor the HR and operations team
• Develop and oversee employee training and development programs
• Prepare and manage budgets for the HR and operations department
• Monitor key performance indicators and present regular reports to senior management
• Drive initiatives to enhance employee engagement and retention

Required Qualifications

• Bachelors degree in Human Resources Business Administration or related field
• Proven experience in HR management and operations leadership
• Solid understanding of HR best practices and employment laws
• Demonstrated experience in organizational development and change management
• Strong leadership interpersonal and decisionmaking skills
• Excellent communication and negotiation abilities
• Ability to analyze complex situations and provide innovative solutions
• Proficiency in HRIS and other HR and operational systems
• Ability to handle confidential information with integrity and discretion
• Proven track record of effectively managing a diverse workforce
• Certification in HR management or operations is a plus
• Experience in budget management and financial acumen
• Strong project management and problemsolving skills
• Ability to thrive in a fastpaced and dynamic environment
• Proficiency in MS Office suite and other relevant software

leadership,operations,recruitment,communication,human resources,business operations,hr management