Help Desk Technician
Help Desk Technician
Posted on :
15-03-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
15-03-2024
Job Description
Req ID : 2630491
Commercial Equities Group is a veteran owned SDVOSB real estate brokerage headquartered in Minneapolis MN. A real estate network of brokers investors and other professionals that specialize in the leasing buying and selling of commercial properties CEG knows space. Led by owner Jeff Salzbrun the group is made up of industry greats who provide the best service and most beneficial insight to effectively get your deal done.
We are looking for a techsavvy help desk technician to be responsible for providing technical assistance with computer systems hardware and software. As a help desk technician you are responsible for responding to email chat or phone queries and offering technical support to customers using computer systems hardware and software.
To be a successful help desk technician you should be wellversed in all aspects of computer systems configuration set up and maintenance. You should also have excellent interpersonal and communication skills.
Help Desk Technician Responsibilities:
- Responding to queries on the phone via email in person or through remote access.
- Offering technical assistance on the delivery configuration set up maintenance and troubleshooting of computer systems hardware and software.
- Training computer users.
- Training other staff on troubleshooting and diagnosing problems.
- Gaining feedback from customers to improve training methods.
- Writing and editing training manuals.
- Running reports and analyzing common complaints and problems.
Help Desk Technician Requirements:
- An Associates degree in computer science or related field.
- A strong working knowledge of computer systems hardware and software.
- Good problemsolving analytical and teamworking skills.
- Excellent communication and interpersonal skills.
- An openness to learning new technologies.
Perks & Benefits
- Remote work environment
- Health benefits paid for employee
- Flexible Paid Time Off Policy
- 11 company holidays per year
- Paid parental leave
- 401K with matching contributions
- Learning and development allowance
- A diverse inclusive and fun team!
It is the policy of Commercial Equities Group to ensure equal employment opportunity without discrimination or harassment on the basis of race color creed religion national origin alienage or citizenship status age sex sexual orientation gender identity of expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law. All your information will be kept confidential according to EEO guidelines.
technical assistance,team-working skills,communication skills,hardware,learning,training,communication,computer systems,interpersonal skills,maintenance,skills,software,problem-solving,analytical skills
Employment Type
Full Time
Key Skills
- user account
- Active Directory
- Customer Service
- Information Technology
- desk support
- End user
- Project Management
- Phone Calls
- service levels agreement
- Desk Staff
- Ltil
- Procedures
- Setup
- hardware
- Technical Support
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
