Employer Active
Not Disclosed
Salary Not Disclosed
1 Vacancy
POSITION SUMMARY
Part of an IT support team, answers incoming calls from customers and resolves technical issues, while ensuring a high level of customer service and maximizing productivity; handles ~ 60+calls/day with regard to all areas of IT infrastructure and applications, works with various internal support groups to escalate complex high priority/high impact issues, as well as ensure a high degree of customer service and customer focus
ESSENTIAL JOB FUNCTIONS:
SUPPLEMENTAL JOB FUNCTIONS:
EDUCATION & EXPERIENCE REQUIRED:
Full Time