Guest Experience Manager - Leading Family Entertainment Brand

pstrongGuestExperience Manager Leading Family Entertainment BrandstrongppstrongSalary up to k bonusstrongppstrongLocatedActon West LondonstrongppstrongTheCompanystrongppWe are soexcited to be recruiting for this fantastic leisure job in Acton West London for a leading operator in the family entertainment sector As theUKs number park operator this exciting business has massive plans forrefurbishment and to grow over the next months I am looking for an strongGuest Experience Managerstrong This is a leisure job not to be missed!ppAs an strongGuest Experience Managerstrong you will have overall responsibility of the site andwill be expected to be a natural leader You will be managing a team and takingthe lead on service sales and operations You will also have theresponsibility of keeping staff and customers safe and will have a naturalpassion for customer service and health and safety Keep people happy and keep people safeppYou will beexpected to deliver guests with excellent customers service from the minute they arrive to the moment theyleave You need to have a handson cando attitude withexcellent communication skills We are looking for people who offer a great experience with a friendly smileppShift PatternsOpening and closing of the facility and you will be required to work weekendsas part of the role Hours of work are between strongam pmstrongppstrongWhatis my jobstrongpol liGuest experienceli liTeam engagementli liEnsure brilliant basics of safety cleaning and product and park presentationli liDelivering proactive positive engagement with our guests with an equal focus on our younger guestsli liMain point of contact for guest enquiries via phone & emailli liTeam training to deliver professional confident positive safe interactionsliolpWe are lookingto speak to ambitious candidates who are looking to work for a company withexcellent progression opportunities You must have experience of working in theleisure hospitality or fitness industry and have a passion for providing greatcustomer service!ppWe are extremelykeen to speak to experienced managers who are looking for a new challengeIdeally I am looking to speak to candidates who are Managers working in amultifaceted fast moving customer facing business This could be a healthclub family entertainment centre trampoline park bowling or any otherleisure businessppYour recruiterfor this role is Lorenz Etten Account Executive at Love Recruitment group andcan be contacted simply by applying for the role below Lorenz and LoveRecruitment specialise in recruitment for the whole fitness & leisuresector and work on a number of jobs in the fitness & leisure industry Ifkeen to be considered please Apply Nowp