Guest Experience Manager - Leading Family Entertainment Brand

pstrongGuest Experience Manager Leading Family Entertainment BrandstrongppstrongLocated YorkstrongppstrongSalary Circa k BonusstrongbrppI am recruiting for a fantastic leisure job in York This is an opportunity to join a leading operator in the leisure space who are looking to bring in a strong manager to support the General Manager in leading their brand new business when it opens in York This is a leisure job not to be missedppstrongThe sitestrongppMy client is a leading operator in the family entertainment and kids activities space This will be a brand new opening the site is due to open in York so really exciting opportunity to be part of an incredible projectppstrongThe JobstrongppAs a Guest Experience Manager you will have responsibility for the whole site You will be reporting directly to the General manager and will be responsible for a team of staff Your responsibilities can be summarised by the followingpulliEnsuring your site is fully staffed and ready to provide exceptional customer serviceliliLead new sales initiatives to attract new customersliliEnsuring the site is safe and all customers are having an incredible time from a service and from a health and safety perspectiveliliEnsuring that your staff are fully trained and engaged in the brand! Happy staff Happy customers!liulpstrongWhats in it for youstrongppThis is an opportunity to work for a leading leisure operator who is looking to expand over the next couple of years You will joining a growing business with a great culture Other benefits includepulliAbility to grow into a more senior management role as the company expands All management staff are provided exceptional training and development for their own careerliliThe role doesnt involve any late nights! Shifts range from am pm!liliA bonus scheme which is paid out monthly and the opportunity to earn an additional K a yearliulpstrongWhat are we looking forstrongppWe are looking for above all else the right personality You must be energetic empathetic and have a real desire to grow and develop along with the business You must be super passionate about customer service and standards and must love being in a customer facing role!ppWe are looking to speak to candidates who have worked in any of the following jobs General Manager Club Manager Front of House Manager Assistant Manager Deputy Manager Sales executive membership consultant events managerppYour recruiter for this role is Lorenz Etten Account Executive at Love Recruitment and can be contacted simply by applying for this role below Love Recruitment are a fitness & leisure recruitment agency specialising in hundreds of fitness & leisure jobs in the UK like thesep