Greek Customer Servi....
Greek Customer Service and Sales Consultant
Posted on :
29-02-2024
Employer Active
1 Vacancy
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Jobs by Experience
1-3years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
29-02-2024
Job Description
Req ID : 2578432
This is a remote position.
GREEK CUSTOMER SERVICE & SALES REPRESENTATIVE
WORK FROM HOME!
Brief CSSR Job description
Work for a prestigious airline brand on various work streams
Assistance to passengers with pre & post flight departure travelrelated queries in customer relations
department in Greek & English languages
Work on airline reservations systems & handle outbound voice calls written correspondence & other
multimedia channels daily.
Fully paid product and systems training provided.
Daily interactions with international passengers with queries and compliments
Required to meet specific key performance indicators and meet expected client service levels.
Demanding and timesensitive call centre environment
Requirements
Native level fluency in Greek language: Verbal & Written skills essential (Advanced/Fluency level)
We are targeting candidates located in South Africa
Permanent residence permit/ South African ID holders preferred.
VISA candidates will be considered for foreigners residing in South Africa.
Excellent Computer literacy & technical skills
No criminal record.
Employment terms and conditions
1. Salary: R240 000 CTC per annum / R20 000 CTC per month
2. Work from Home
Client will provide laptop
Candidate must have fibre / stable ADSL internet connectivity and cover internet costs
3. Full time Permanent contract: 40 hours per week; 8 hours per day (Part time employment may be
considered minimum of 20 hours per week)
4. Working hours: MonFri 08h00 19h00 including weekends (09h0017h00). EU daylight savings will
apply. Rotational weekends and shifts. *Shifts may be subject to change depending on client
requirements.
5. Training: 4 weeks (Fully Paid). Training will be conducted remotely via MS Teams/ Zoom.
6. Probation period: 4 months
Starting date: 15 May 2024
Fluent in Greek
Employment Type
Full Time
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