Graduate - Technical....
Graduate - Technical Support Consultant
Posted on :
12-04-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
12-04-2024
Job Description
Req ID : 2712530
About our client:
Our client established in the 90s and headquartered in Cape Town has a global presence with 500 employees. They are a diverse team of engineers developers and specialists in finance HR digital infrastructure and marketing who love utilising cuttingedge tech and digitised processes. They prioritise integrity and have a commitment to unity.
What you will be doing:
- Deliver technical support with efficiency reliability professionalism and a friendly approach to delight clients.
- Continuously evaluate incident priorities to ensure consistent adherence to service level agreements (SLAs).
- Provide support for hosted services solutions and associated ICT infrastructure ensuring their seamless operation.
- Handle deployment monitoring optimisation and management of hosted services and solutions with care and attention.
- Skillfully troubleshoot and resolve a variety of incidents to maintain smooth operations.
- Prioritise open and effective communication throughout the support process to keep stakeholders informed.
- Embrace challenges as opportunities to own problems foster constructive problemsolving and ensure the successful execution of solutions when issues arise.
What you need:
- Ideally 3 years plus of relevant work experience.
- Proficient in SQL both Microsoft and PostgreSQL would be advantageous
- Strong problemsolving abilities with a knack for troubleshooting IT issues.
- Familiarity with Web Server and adept at optimising server performance.
- Proficient in cloud computing and managing cloudbased infrastructure.
- Excellent communication skills comfortable in clientcentric environments.
- Selfmotivated and adaptable with experience in hybrid homeoffice setups.
- Demonstrates humility a thirst for knowledge and intelligence in problemsolving.
Job ID:
- J104492
Technical Support, SQL, PostgreSQL, Web Servers, Cloud Environments
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
